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Canon PIXMA 620 printer not recognised

1.4K views 0 replies 1 participant last post by  ncooper1974  
#1 ·
I have just purchased a mp620 and have been trying to install it for the past 2 hours!!!

First I let win7 try to detect it, but it could not print out a test page due to "printer not responding" error on the print queue. I tried to trouble shoot, but this was pointless.

So then I tried to install with the supplied CD. this was even worse. I could not get past the printer detection phase - the printer was switched on, and the usb was plugged in, but it could not detect.

I tried swapping it out with a different usb cable to make sure it wasn't the cable, but still nothing.

I then tried to install the latest mp drivers from the canon website, rebooted, but still nothing.

does anyone, and i mean ANYONE, have any ideas what i can do?!?
 
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