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Can Carbonite make noise, damage hard drive?

This is a discussion on Can Carbonite make noise, damage hard drive? within the Windows 7 Support, Windows Vista Support forums, part of the Tech Support Forum category. Hi, I'm new here; this is my first post. I installed Carbonite on a three-and-half year old Dell desktop in


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Old 11-26-2009, 10:24 PM   #1
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Hi,

I'm new here; this is my first post.

I installed Carbonite on a three-and-half year old Dell desktop in September. I noticed that when Carbonite accessed the hard drive to upload data, the hard drive made an initial grinding noise. Since I had heard that same noise when other programs began, such as antivirus scans, I didn't think anything of it.

About a month ago, the desktop's hard drive started making nearly constant grinding and squeaking noises, a sign of imminent hard drive failure. I am preparing to buy a new machine or get the hard drive replaced.

But I was wondering whether anyone else suffered hard drive failure after installing an online backup service like Carbonite? I am relieved to have Carbonite there to back up my files, especially if the computer is so close to "death." However, I was concerned about putting Carbonite or a similar program on the new desktop in case the "strain" of uploading so much information has a tendency to hasten hard drive failure. I've never had a Dell hard drive fail after a mere 3+ years.

On-line searches have not yielded any similar stories, but I was wondering whether anyone had any thoughts or a similar experience with an online backup causing noises culminating in hard drive distress.

Thanks for your time.

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Old 11-27-2009, 04:53 AM   #2
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Hi and welcome to TSF

I moved your post from the General Security section to here.

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Old 11-27-2009, 05:58 AM   #3
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I don't think Carbonite hurt your disk, your disk is just failing is all. I have seen disk go bad in less than a year. Some hard drives seem to last forever.

I think it is a simple matter that the motor in the hard drive is just failing, is all. There has been age old question of "Do I turn may PC off or leave it on when not in use?" Me, I turn it off if I am not using it an hour or more.

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Old 03-29-2010, 06:46 AM   #4
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I think the original poster may be onto something here. I have a brand new hard drive in my computer (replacing a crashed one). It has never emitted a grinding sound before, and still does not, except in exactly one situation. That situation is when Carbonite is backing up files on it. The grinding sound is exactly like the one we all know and love when hard drive heads are moving.

I just started a Carbonite subscription a couple of weeks ago and I am concerned about this problem too. I am not sure whether the drive is being damaged or not. But I would like to find out more about it. Has anyone else noticed this issue?
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