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Black Screen on Dell Inspiron 1545

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Old 08-29-2013, 07:15 PM   #1
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Was Given a computer and asked to wipe out hard drive so he can give his old laptop to his mother

Put in windows 7 CD and tried to do factory reset from control panel

when the system reset for the first time i got an error saying it cannot boot press ctrl-alt delete to restart

did that and went to bios changed boot to CD first with windows 7 CD in( iso burned from windows website)

now it gets passed the windows login icon and just goes to a black screen with the cursor

no matter what i do in the F8 screen system restore safe mode etc. it still brings me to the same screen

just trying to get a factory restore of windows 7 and i am at a loss
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Old 08-30-2013, 07:22 AM   #2
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Posts: 63,970
OS: win 7 pro/ultimate/xp vm

Hi try this Startup Repair - Windows 7 Help Forums and post back with the result

Eliminate all other factors, and the one which remains must be the truth.
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