Photoshop CS2 has been working fine up until a few days ago. Now, in the middle of a task, it shuts down and an error message pops up. Screen shot of event, File attached.
My PC is Windows 7, Service Pack 1, 64-bit, 12 GB installed RAM, Intel i5 2320 CPU @ 3.00 GHz
P7 shows the exception code 0xc0000005 (memory access violation), which tells me the 2005 DLL is likely attempting to access a memory address that it should not.
Recent Windows updates or updates to other 3rd party drivers/ apps are probably at odds with the 7+ year old Adobe drivers, which were written under XP SP2 guidelines, long before Windows 7 x64 SP1.
If the reinstall does not work, it is time to upgrade to a newer version of Adobe Photoshop.
Thanks. I did reinstall PS2 last night and the program still shut down on me. I'll take your word that the translation of the time stamp was Mar 22 2005. Finally, I did a search on my hard drive and located where the agm.dll files were found and made a note of that. I have a back up Windows Vista computer. I installed PS2 on that computer, then made a hard drive search for the agm.dll files and compared locations. I found them in one place on the Windows 7 computer that weren't on the VISTA computer and that was in the Windows folder. I took a chance tonight and removed that file from the Windows folder. Right now Photoshop is working well on Windows 7--cross your fingers. The file I removed had a 11-02-12 date on it and that was about the time I started having problems. I believe an Adobe update may have caused the problem. Boy, don't I wish I could afford to upgrade my Photoshop program, but I only use it for a hobby, not a living. I hope what I described to you continues working and it may help someone else. Thanks for helping me.
A forum community dedicated to tech experts and enthusiasts. Come join the discussion about articles, computer security, Mac, Microsoft, Linux, hardware, networking, gaming, reviews, accessories, and more!