Go Back   Tech Support Forum > Hardware Support > RAM and Power Supply Support

        
Join Tech Support Forum Today

Closed Thread
 
Thread Tools Search this Thread


Old 05-10-2011, 03:49 AM   #1
TSF Enthusiast
 
Techie19's Avatar
 
Join Date: Feb 2008
Location: NJ
Posts: 808
OS: Windows 7 Professional 64-bit

My System

Send a message via AIM to Techie19
[SOLVED] PC turned off...Overheating or PSU???

I have a Gateway GT4010 which is about 5 years old. Yes, I know I'm do for an upgrade, but for now it does its purpose.

So yesterday I was online. Was also running MS Office excel. All of a sudden my PC shut off. I thought it was another power outage, which happens sometimes around my way. Sometimes I'll wake up in the morning and find my computer turned off. Also my microwave, coffee maker, and other small appliances. This tells me there was a power outage in the middle of the nite.

So being that there's a history of power outages, I'm thinking that the PSU is going bad (due to yesterday's episode). The same happened about 2 weeks ago, while I was using the computer it just turned off.

I haven't opened up the case and cleaned the inside in about 3 months or so.

You guys think its overheating or the PSU going bad?

__________________
Techie19 is offline  
Old 05-10-2011, 04:20 AM   #2
Hardware Tech Team
 
Join Date: Apr 2007
Posts: 12,233
OS: Windows 7

My System

Re: PC turned off...Overheating or PSU???

probably... Can you switch the pc on? can you get into the BIOS?

If you can please post the voltages and temps, if your BIOS is locked and you cant see those readings please download CPUID hardware monitor and post the cpu temps and voltages from there.

You should try cleaning the pc out with compressed air aswell.

__________________


Microsoft Certified Professional
compTIA Certified Professional
greenbrucelee is offline  
Old 05-10-2011, 06:05 AM   #3
Manager Hardware Team
 
Tyree's Avatar
 
Join Date: May 2009
Location: Illinois
Posts: 42,918
OS: XP Pro-7


Re: PC turned off...Overheating or PSU???

Power outages are very hard on PSU's and especially OEM units.
__________________



All PC's are not the same. Posting your PC specs will help us to help you quicker and more efficiently.
Tyree is online now  
Old 05-10-2011, 05:22 PM   #4
TSF Enthusiast
 
Techie19's Avatar
 
Join Date: Feb 2008
Location: NJ
Posts: 808
OS: Windows 7 Professional 64-bit

My System

Send a message via AIM to Techie19
Re: PC turned off...Overheating or PSU???

Quote:
Originally Posted by greenbrucelee View Post
probably... Can you switch the pc on? can you get into the BIOS?

If you can please post the voltages and temps, if your BIOS is locked and you cant see those readings please download CPUID hardware monitor and post the cpu temps and voltages from there.

You should try cleaning the pc out with compressed air aswell.
Attached Thumbnails
Click image for larger version

Name:	temps.JPG
Views:	27
Size:	249.5 KB
ID:	91598  
__________________
Techie19 is offline  
Old 05-11-2011, 03:21 AM   #5
Hardware Tech Team
 
Join Date: Apr 2007
Posts: 12,233
OS: Windows 7

My System

Re: PC turned off...Overheating or PSU???

That isn't what I asked for. If you can get into the Bios (thats the bit when you first switch on the pc and it says press del or press f1 to enter setup) please post the temps and voltages from it.

If your BIOS is locked please download CPUID hardware monitor and post the information from that.
__________________


Microsoft Certified Professional
compTIA Certified Professional
greenbrucelee is offline  
Old 05-11-2011, 04:53 AM   #6
TSF Enthusiast
 
Techie19's Avatar
 
Join Date: Feb 2008
Location: NJ
Posts: 808
OS: Windows 7 Professional 64-bit

My System

Send a message via AIM to Techie19
Re: PC turned off...Overheating or PSU???

I know how to get into the BIOS. I posted the information I did because I figured it was the same as what you asked. But I will go into the BIOS and post the information I get from there. Will I be able to do a print screen image of the BIOS?
__________________
Techie19 is offline  
Old 05-11-2011, 05:28 AM   #7
Hardware Tech Team
 
Join Date: Apr 2007
Posts: 12,233
OS: Windows 7

My System

Re: PC turned off...Overheating or PSU???

you will need a camera. I am specifically looking for the 12v 3.3 and 5v readings and the temperatures.
__________________


Microsoft Certified Professional
compTIA Certified Professional
greenbrucelee is offline  
Old 05-12-2011, 10:40 AM   #8
TSF Enthusiast
 
Techie19's Avatar
 
Join Date: Feb 2008
Location: NJ
Posts: 808
OS: Windows 7 Professional 64-bit

My System

Send a message via AIM to Techie19
Re: PC turned off...Overheating or PSU???

Quote:
Originally Posted by greenbrucelee View Post
you will need a camera. I am specifically looking for the 12v 3.3 and 5v readings and the temperatures.
Here's the info I was able to get from the BIOS...
Attached Thumbnails
Click image for larger version

Name:	BIOS Temps.jpg
Views:	11
Size:	179.9 KB
ID:	91705  
__________________
Techie19 is offline  
Old 05-21-2011, 02:22 PM   #9
TSF Enthusiast
 
Techie19's Avatar
 
Join Date: Feb 2008
Location: NJ
Posts: 808
OS: Windows 7 Professional 64-bit

My System

Send a message via AIM to Techie19
Re: PC turned off...Overheating or PSU???

PC shut off today again. It was on as always and I put a dvd in the optical drive and all a sudden it just shut off.
__________________
Techie19 is offline  
Old 05-21-2011, 03:17 PM   #10
Manager Hardware Team
 
Tyree's Avatar
 
Join Date: May 2009
Location: Illinois
Posts: 42,918
OS: XP Pro-7


Re: PC turned off...Overheating or PSU???

Your Voltages are within specs. Your CPU temp is a little warm but not enough to cause issues.
Any 5 yr. old OEM PSU is certainly a prime candidate for failure.
__________________



All PC's are not the same. Posting your PC specs will help us to help you quicker and more efficiently.
Tyree is online now  
Old 05-21-2011, 06:44 PM   #11
TSF Enthusiast
 
Techie19's Avatar
 
Join Date: Feb 2008
Location: NJ
Posts: 808
OS: Windows 7 Professional 64-bit

My System

Send a message via AIM to Techie19
Re: PC turned off...Overheating or PSU???

Quote:
Originally Posted by Tyree View Post
Your Voltages are within specs. Your CPU temp is a little warm but not enough to cause issues.
Any 5 yr. old OEM PSU is certainly a prime candidate for failure.
I guess I'm due for a new computer. Will keep all my data backed up so the day the power supply goes I can just restore all my data to the new system.
__________________
Techie19 is offline  
Old 05-22-2011, 05:17 AM   #12
Hardware Tech Team
 
Join Date: Apr 2007
Posts: 12,233
OS: Windows 7

My System

Re: PC turned off...Overheating or PSU???

why not just buy a new power supply? (just make sure its agood make).
__________________


Microsoft Certified Professional
compTIA Certified Professional
greenbrucelee is offline  
Old 05-22-2011, 05:35 AM   #13
Manager Hardware Team
 
Tyree's Avatar
 
Join Date: May 2009
Location: Illinois
Posts: 42,918
OS: XP Pro-7


Re: PC turned off...Overheating or PSU???

Quote:
Originally Posted by greenbrucelee View Post
why not just buy a new power supply? (just make sure its agood make).
Ditto. When lower quality PSU's fail it is not uncommon for them to damage other components.
__________________



All PC's are not the same. Posting your PC specs will help us to help you quicker and more efficiently.
Tyree is online now  
Old 05-22-2011, 05:43 AM   #14
TSF Enthusiast
 
Techie19's Avatar
 
Join Date: Feb 2008
Location: NJ
Posts: 808
OS: Windows 7 Professional 64-bit

My System

Send a message via AIM to Techie19
Re: PC turned off...Overheating or PSU???

Quote:
Originally Posted by greenbrucelee View Post
why not just buy a new power supply? (just make sure its agood make).
I just figured my computer is 5 yrs old now. But you make a good point. The power supply for my PC is BTX, so I just gotta look for one. They're not as common as the ATX form factor ones.
__________________
Techie19 is offline  
Old 09-10-2011, 05:09 PM   #15
TSF Enthusiast
 
Techie19's Avatar
 
Join Date: Feb 2008
Location: NJ
Posts: 808
OS: Windows 7 Professional 64-bit

My System

Send a message via AIM to Techie19
Re: PC turned off...Overheating or PSU???

Hello there all. Sorry for not replying sooner, but just been crazy busy with work and school. I searched for BTX power supplies and they're kind of expensive compared to ATX. Supply and Demand I guess, being that BTX never really took off. I don't' think it's worth the money, again, being that my computer is 5+ yrs old. Been using my laptop.

I did open up the case and there was quite a good amount of dust in it. So I cleaned it out with a can of compressed air. Closed the case back up and plugged everything back. Turn it on and had no problem with it shutting off. That is until I plugged in a flash drive to the USB port in front of the case. As soon as I plugged it in, it turned off.

I removed the flash drive and turned it back on. This time booting off a Ubuntu Linux CD. I left the computer running all day off the Ubuntu disc and it never turned off.

Can this new information help in confirming that it is the PSU or something else causing the PC to turn off? Bad RAM? Bad Mobo?

Thx to everyone that has posted and helped with this.
__________________
Techie19 is offline  
Old 09-11-2011, 02:49 AM   #16
Hardware Tech Team
 
Join Date: Apr 2007
Posts: 12,233
OS: Windows 7

My System

Re: PC turned off...Overheating or PSU???

a bad psu can cause problems with the ram, motherboard and everything else. You should start with replacing that first.
__________________


Microsoft Certified Professional
compTIA Certified Professional
greenbrucelee is offline  
Old 09-11-2011, 08:55 AM   #17
Manager Hardware Team
 
Tyree's Avatar
 
Join Date: May 2009
Location: Illinois
Posts: 42,918
OS: XP Pro-7


Re: PC turned off...Overheating or PSU???

As above^
Your PSU needs to be replace so that would be the place to start.
__________________



All PC's are not the same. Posting your PC specs will help us to help you quicker and more efficiently.
Tyree is online now  
Old 09-11-2011, 10:45 AM   #18
TSF Enthusiast
 
Techie19's Avatar
 
Join Date: Feb 2008
Location: NJ
Posts: 808
OS: Windows 7 Professional 64-bit

My System

Send a message via AIM to Techie19
Re: PC turned off...Overheating or PSU???

Thanks again guys for your help.

Just curious as to why when running the computer off the Linux boot disc the computer never shut off?
__________________
Techie19 is offline  
Old 09-11-2011, 10:52 AM   #19
TSF Enthusiast
 
Techie19's Avatar
 
Join Date: Feb 2008
Location: NJ
Posts: 808
OS: Windows 7 Professional 64-bit

My System

Send a message via AIM to Techie19
Re: PC turned off...Overheating or PSU???

Also, was checking newegg and came across this PSU:

Newegg.com - KINGWIN ABT-650MM 650W ATX 12V v2.2/ BTX SLI Ready CrossFire Ready Power Supply

What do you guys think?

I don't want to spend much money because I might just end up selling the computer. I doubt that I'll be able to sell it to someone without a PSU, or a faulty PSU.
__________________
Techie19 is offline  
Old 09-11-2011, 10:55 AM   #20
Manager Hardware Team
 
Tyree's Avatar
 
Join Date: May 2009
Location: Illinois
Posts: 42,918
OS: XP Pro-7


Re: PC turned off...Overheating or PSU???

Very poor quality PSU.

__________________



All PC's are not the same. Posting your PC specs will help us to help you quicker and more efficiently.
Tyree is online now  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Fuse blows when PSU is turned on afghafgh Other Hardware Support 7 03-07-2011 06:41 PM
New PSU won't POST; old PSU works flybone RAM and Power Supply Support 6 01-27-2011 05:31 AM
Computer completely dies? Does this have to be a PSU problem? ATiLaptops RAM and Power Supply Support 1 01-20-2011 05:46 PM
Desktop fried, bought new PSU, won't start. Help?? korbitz Motherboards, Bios & CPU 1 01-08-2011 02:03 PM
Power Supply Information and Selection Tumbleweed36 RAM and Power Supply Support 0 07-09-2006 03:41 PM

Post a Question




All times are GMT -7. The time now is 06:16 AM.


Copyright 2001 - 2012, Tech Support Forum

Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security