Hi again Bill,
my phone connects using the NextG network in Australia and I connect it to my laptop when I want to send a text or photo message. when I downloaded the disk that came with the phone everything else worked out ok but the bit missing is the driver to recognize the modem in the phone. Apparently it only recognizes the phone as an IPod or similar and not the bit thats missing. My old cellphone worked without a hitch but can't understand why this one won't. AS I explained before, the mob at Samsung just keep shoving my enquiries aside with the same old explanations that don't work. It was suggested by Telstra Australia (my service provider) that the driver missing could be sscdbus.sys but wherever I look, Microsoft including, nothing comes up..... grrrrrr!