Recently when discs are inserted into the cd/dvd drive they don't play and don't show up in my computer. The drive that plays the discs (Removable Disk (F:)) has three drivers, two of which are working correctly and a third driver "PLDS DVD+RW DH-16A6S ATA Device" that has the status "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". I found some information on the internet that says to uninstall the driver then reinstall it but i can't find any where to download the driver from and putting a disc in doesn't work for that driver http://support.microsoft.com/kb/310123
. Does anyone know what I sould do to resolve this and get the cd/dvd drive to work again.
Also there are 4 people that use this computer (some of which are fairly computer illiterate) so I don't know if anyone has installed/uninstalled something that has caused this to happen and unfortunately neither do they.