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PLDS DVD+RW DH-16A6S ATA Device

This is a discussion on PLDS DVD+RW DH-16A6S ATA Device within the Driver Support forums, part of the Tech Support Forum category. Recently when discs are inserted into the cd/dvd drive they don't play and don't show up in my computer. The


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Old 03-06-2009, 05:21 AM   #1
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Recently when discs are inserted into the cd/dvd drive they don't play and don't show up in my computer. The drive that plays the discs (Removable Disk (F:)) has three drivers, two of which are working correctly and a third driver "PLDS DVD+RW DH-16A6S ATA Device" that has the status "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)". I found some information on the internet that says to uninstall the driver then reinstall it but i can't find any where to download the driver from and putting a disc in doesn't work for that driver http://support.microsoft.com/kb/310123. Does anyone know what I sould do to resolve this and get the cd/dvd drive to work again.

Also there are 4 people that use this computer (some of which are fairly computer illiterate) so I don't know if anyone has installed/uninstalled something that has caused this to happen and unfortunately neither do they.

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Old 07-28-2009, 02:31 PM   #2
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I have the same problem (same error code). I tried uninstalling, and reinstalling and got
the same problem (device has a yellow question mark on device manager).
Does anyone have a solution?

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Old 07-28-2009, 02:36 PM   #3
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Quote:
Originally Posted by asegal0000 View Post
I have the same problem (same error code). I tried uninstalling, and reinstalling and got
the same problem (device has a yellow question mark on device manager).
Does anyone have a solution?
Hello,

Try removing the filters.

http://support.microsoft.com/kb/314060
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Old 07-28-2009, 10:58 PM   #4
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Removing the filters worked!

Thanks for pointing me to that thread
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Old 07-29-2009, 06:08 AM   #5
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Glad you got it sorted.
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Old 07-29-2009, 09:43 AM   #6
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You can mark thread solved under thread tools tab near top of this page, ty.
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Old 07-30-2009, 12:12 PM   #7
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Right above your thread is "Thread Tools" open it and you will see mark thread solved.

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