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NVIDIA driver update causes black screen

This is a discussion on NVIDIA driver update causes black screen within the Driver Support forums, part of the Tech Support Forum category. 2 days ago I downloaded and installed the update for my graphics card: NVIDIA GEFORCE GT 425M (CUDA 1GB) and


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Old 05-25-2012, 11:23 PM   #1
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2 days ago I downloaded and installed the update for my graphics card: NVIDIA GEFORCE GT 425M (CUDA 1GB) and it has caused lots of problems.

When I go onto YouTube and try to watch a video, my screen will go black for 2 or 3 seconds and go back on. I get a dialogue box on my taskbar. I have attached it as an image to make it easier.

Thanks TSF staff, you've helped me a lot in the past and I am very grateful

P.S. I wasn't sure if this was in the correct forum, so it can be moved if need be.
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Old 05-26-2012, 07:05 AM   #2
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Did you try rolling back to the previous driver I 'am guessing that worked without issue

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Old 05-26-2012, 06:01 PM   #3
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I tried but I'm still getting problems.
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Old 05-26-2012, 06:03 PM   #4
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Uninstall the card from device manager and the software from Programs and features and reboot. Windows should find it and reinstall the drivers.
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Old 05-26-2012, 09:41 PM   #5
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Quote:
Originally Posted by Amd_Man View Post
Uninstall the card from device manager and the software from Programs and features and reboot. Windows should find it and reinstall the drivers.
I have lots of different programs in my Programs and Features menu.
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Old 05-26-2012, 09:53 PM   #6
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Wow Nvidia sure installs lots of crapware! Just try the driver then and let it reinstall.
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Old 05-26-2012, 10:17 PM   #7
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Thumbs Up

It came with my Asus, and you wouldn't believe the amount of bloatware the laptop came with. Ridiculous.

I uninstalled the NVIDIA driver via the device manager, and it just finished installing it (and I restarted my PC again).

Will let you know in the next hour or so if the problem persists.
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Old 05-27-2012, 03:10 AM   #8
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I just received a black screen. I don't think the reinstall did too much. What now
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Old 05-27-2012, 05:18 AM   #9
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Did you update the driver from Nvidias website? If so you should download it from Asus as they are the laptops manufacture.
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Old 05-27-2012, 05:35 AM   #10
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What model is the laptop?
If it's one of the newer Intel/Nvidia switchable graphics models update/reinstall the Intel video driver also.
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Old 05-27-2012, 06:26 AM   #11
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What model is the laptop?
If it's one of the newer Intel/Nvidia switchable graphics models update/reinstall the Intel video driver also.
It's an Asus N53Jq

I'm not sure if it's one of the intel switchable models, as I bought it in Febuary 2011.

I tried downgrading and it seems fine so far...

I don't want to stay on an out of date version though. Will I need an intel video driver update too?
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Old 05-27-2012, 07:13 AM   #12
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No you do not have the switchable graphics, the next newer platform would be where it starts.

Being a laptop the driver is most likely modified by Asus to fit the power and heat design of the unit and will have to come through them not Nvidia.
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Old 05-28-2012, 02:12 AM   #13
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I tried downgrading the Nvidia driver, and it's worked.

If I want to upgrade, do I need to download the update from Nvidia and Asus for it to work properly?
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Old 05-28-2012, 03:18 AM   #14
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One or the other, Where did you D/L the problem driver from?
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Old 05-28-2012, 06:21 AM   #15
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I got an update via the Nvidia Control Panel on my taskbar, and it asked if I wanted an update, and It downloaded and installed it without me having to go to their main site.

Maybe it was just a one time of situation.
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Old 05-28-2012, 07:50 AM   #16
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If you see again skip it until at least the next version.
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Old 05-28-2012, 08:37 AM   #17
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You know I would avoid all video driver updates unless there is an issue you know a particular update will fix because in recent years I have seen nothing but trouble with these and the very last thing I would do is any driver updates at all through Windows Update especially.
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Old 05-28-2012, 08:42 AM   #18
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Quote:
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You know I would avoid all video driver updates unless there is an issue you know a particular update will fix because in recent years I have seen nothing but trouble with these and the very last thing I would do is any driver updates at all through Windows Update especially.
Good advice! I stick with one that works for that very reason. Updating them is not needed unless it addresses an issue that is happening.
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Old 05-28-2012, 10:15 AM   #19
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If you are gaming, video driver update do come into play, as many are to fix or patch issues with certain games, have enhancements for others, other driver updates are also done to fix security issues with the driver or to patch after or sometimes even before a windows update/service pack is applied to keep the system running smoothly.
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Old 05-28-2012, 10:17 AM   #20
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Hence the words "unless it addresses an issue"!

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