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Acer Aspire 5003WLMI (Win XP) - No audio from laptop speaker; headphones work fine

This is a discussion on Acer Aspire 5003WLMI (Win XP) - No audio from laptop speaker; headphones work fine within the Driver Support forums, part of the Tech Support Forum category. I know it's possible that the speaker itself is just blown, but is there any way that it could be


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Old 08-20-2011, 11:31 PM   #1
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Evil

I know it's possible that the speaker itself is just blown, but is there any way that it could be a software/driver issue? Supposedly this laptop uses AC97 drivers from Realtek. I have attempted to install Acer's audio drivers from their website for the 5000 series (they didn't have one specifically for the 5003wlmi) and I've also downloaded generic drivers directly from Realktek. No luck.

Any ideas?

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Old 08-20-2011, 11:44 PM   #2
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Welcome to TSF ;

check your updates for OS START\ALLPROGRAMS\WINDOWS UPDATE

Could you check below link.Might help for your issue.

Getting sound from your computer: recommended links

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Old 08-20-2011, 11:54 PM   #3
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Quote:
Originally Posted by CEM View Post
Welcome to TSF ;

check your updates for OS START\ALLPROGRAMS\WINDOWS UPDATE

Could you check below link.Might help for your issue.

Getting sound from your computer: recommended links
Thanks for the welcome. The OS is updated. The link you posted is for Win 7, I did use both the built in and online XP troubleshooters and wasn't able to solve the issue.
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Old 08-21-2011, 12:10 AM   #4
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can u post the full model of the laptop, so i could see if i could locate the drivers for u and provide you with a solution
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Old 08-21-2011, 12:20 AM   #5
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Absolutely.

Acer Aspire 5003WLMI Model NO: ZL5
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Old 08-21-2011, 12:32 AM   #6
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Did you get any CDs with your acer
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Old 08-21-2011, 12:41 AM   #7
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I did at one point, alas it's changed hands many times and the CDs are long gone.
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Old 08-21-2011, 12:42 AM   #8
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ok go to the acer web page and download the aspire 5000 Audio drivers, befor installation go to your device manager and uninstall the realtek High Definition audio it located under sound , video and game controller. Then go uninstal Microsoft UAA Bus Driver for high Definition Audio this one is located under system devices, then install the driver you downloaded
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Old 08-21-2011, 12:58 AM   #9
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I uninstalled the Realtek drivers but I don't see a "Microsoft UAA Bus Driver" under system devices. Here's a screenshot of everything listed under that tree:

http://i.imgur.com/kizqz.png
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Old 08-21-2011, 01:01 AM   #10
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ok well install the drivers
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Old 08-21-2011, 01:07 AM   #11
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Installing Realtek drivers now, should I look to install the MS UAA Bus Driver? Or just the Realtek?
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Old 08-21-2011, 01:15 AM   #12
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only if the setup requested it
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Old 08-21-2011, 01:19 AM   #13
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Okay, setup didn't request it. I installed and rebooted as instructed. XP found the Multimedia Audio Controller and Realtek AC97 Audio.

The problem remains however. Audio is coming through headphones. No audio coming through the speaker.
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Old 08-21-2011, 07:54 AM   #14
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Hi ;

Some topic in below if it's work for you.Maybe different model but might work for you.

No sound through laptop speakers, headphones work fine
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Old 08-21-2011, 08:21 PM   #15
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Appreciate the link but... I can't even tell what language they're speaking over there lol

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