Go Back   Tech Support Forum > Hardware Support > Hard Drive Support

Unable to recognize external hard drive

This is a discussion on Unable to recognize external hard drive within the Hard Drive Support forums, part of the Tech Support Forum category. Hello, I have an external hard drive that I believe has crashed. It made some vibrating/clicking noises when loading up,


Closed Thread
 
Thread Tools Search this Thread
Old 03-15-2009, 08:27 PM   #1
Registered Member
 
Join Date: Mar 2009
Posts: 2
OS: Vista 32-Bit SP1



Hello,

I have an external hard drive that I believe has crashed. It made some vibrating/clicking noises when loading up, and my computer won't recognize it at all nor does it show up in the device manager. I decided to try pry open the case with a screwdriver and connect it directly to my desktop with the IDE and power cable from my secondary CD drive, but my computer still would not recognize it. I'm at a loss for ideas and hoping someone may be able to help. Thanks.

__________________
alex916 is offline  
Old 03-15-2009, 08:36 PM   #2
TSF Enthusiast
 
raptor_pa's Avatar
 
Join Date: Dec 2008
Location: Central PA
Posts: 10,197
OS: XP



Try to describe the vibrating/clicking noise, is it rhythmic and repeating clicking? Any chance the drive suffered any impacts?

__________________
raptor_pa is offline  
Old 03-15-2009, 08:39 PM   #3
Registered Member
 
Join Date: Mar 2009
Posts: 2
OS: Vista 32-Bit SP1



Yea, it's rhythmic and repeating. And as far as I know, it hasn't suffered any damage.
__________________
alex916 is offline  
Old 03-15-2009, 08:46 PM   #4
TSF Enthusiast
 
raptor_pa's Avatar
 
Join Date: Dec 2008
Location: Central PA
Posts: 10,197
OS: XP



This is a problem with either the head stack or the Service area of the drive where the drive specific configuration is stored. Unfortunately nothing to be done as a user at this point, it will need to be recovered by a professional data recovery company with clean room facilities. Software can't do anything for a physically failed drive.
__________________
raptor_pa is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2


All times are GMT -7. The time now is 10:30 AM.


Copyright 2001 - 2014, Tech Support Forum

Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts