Hi all,
I'm really hoping someone can help as I'm getting desperate. I have an Alienware M17x that one day suddenly died (just outside of warranty) with no display coming on, but was booting. I diagnosed it myself to be either the screen itself, the motherboard or a video card issue. I pretty much ruled out the video card issue as I could use it on an external monitor by plugging it into my TV, but still wasn't getting anywhere, so I took it into a PC repair shop.
They at first thought it would be the display, so they ordered in a new one from China, and two months later have fitted it, only to find it still doesn't come on, so they've put it down to a motherboard issue, and saying they can't fix it. Failing this, I've asked them to retrieve my data off it so I can at least recover all of my work from there, but they have told me Alienware uses 'RAID' so they cannot retrieve the data like they would with any other laptop, and may need to send it off to a specialist company to retrieve it for me, which may end up being quite costly.
Does anyone know of a workaround to this at all? One thing I'm not sure about is the actual problem still, as if if I was able to get it to work on an external monitor, is it really the motherboard? Is there anyway of connecting it via a USB or ethernet cable to a desktop or a laptop to be able to view it as an external HDD or the like?
Thank you in advance!
I'm really hoping someone can help as I'm getting desperate. I have an Alienware M17x that one day suddenly died (just outside of warranty) with no display coming on, but was booting. I diagnosed it myself to be either the screen itself, the motherboard or a video card issue. I pretty much ruled out the video card issue as I could use it on an external monitor by plugging it into my TV, but still wasn't getting anywhere, so I took it into a PC repair shop.
They at first thought it would be the display, so they ordered in a new one from China, and two months later have fitted it, only to find it still doesn't come on, so they've put it down to a motherboard issue, and saying they can't fix it. Failing this, I've asked them to retrieve my data off it so I can at least recover all of my work from there, but they have told me Alienware uses 'RAID' so they cannot retrieve the data like they would with any other laptop, and may need to send it off to a specialist company to retrieve it for me, which may end up being quite costly.
Does anyone know of a workaround to this at all? One thing I'm not sure about is the actual problem still, as if if I was able to get it to work on an external monitor, is it really the motherboard? Is there anyway of connecting it via a USB or ethernet cable to a desktop or a laptop to be able to view it as an external HDD or the like?
Thank you in advance!