Re: Transferring data from one external hard drive to another external hard drive?
Sounds like you have driver issues or a faulty usb controller on that laptop? It's windows8 so is it still under warranty? If so, you can get it fixed for free by the manufacturer if it's less than 1 yr. old. :grin:
Next thing I would suggest, is can you copy data with one MyBook plugged in between your C: windows drive and the MyBook in both directions?
If so, then unplug the 1st MyBook (let's call this MyBook#1), power off your laptop and connect the 2nd MyBook (let's call this MyBook#2). Can MyBook#2 duplicate the ability to copy files in both directions between itself and your laptop C: windows drive?
If answers to both these questions are yes; you are probably having usb controller issues with that laptop and you have to run Spunk's driver reinstall test to determine if it's faulty hardware or software. :ermm: If the usb driver reinstall doesn't work, it's most likely a usb controller chip failure on the Motherboard, and that's not user replaceable and will have to be returned to the manufacturer for replacement as I said earlier.
If one of the MyBook drives works, but the other one does not, then you've identified a faulty MyBook and that should not be used and replaced. Installing the new MyBook or other external usb drive onto the laptop should then work with BOTH usb drives plugged in and your problem will be resolved and you can copy from one drive directly to the other (I do this frequently, and I have several external usb drives). :dance:
Another thing you can try, is to duplicate your initial setup on another working computer in your house if you have one, such as a desktop. Plug in MyBook#1 and MyBook#2 and if you can perform drive-to-drive copy right off the bat, the problem is in your new Win8 laptop.
If you don't have a 2nd computer in your house, perhaps you can borrow one from a friend, co-worker, or family member. I find that offering a 6-pack will often produce favorable results.
Make sure you have a designated driver for the trip home, as you don't want to damage that laptop in a alcohol-related traffic accident! If your MyBooks both work on the friend's computer; again you've proved that your external drives are both ok, and the problem is then isolated to your new laptop and it needs to be repaired.
Post back when you can and let us know how it turns out, k? :thumb:
Best,
BIGBEARJEDI