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SMART Test: SMART Short Self Test Failed

This is a discussion on SMART Test: SMART Short Self Test Failed within the Hard Drive Support forums, part of the Tech Support Forum category. I have been getting a blue screen for sometime and it has started happening alot more the past week. The

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Old 03-04-2011, 07:37 PM   #1
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Join Date: Mar 2011
Posts: 1
OS: Windows 7

I have been getting a blue screen for sometime and it has started happening alot more the past week.

The blue screen has alot of information which includes:
"A problem has been detected and windows has been shut down to prevent damage to your computer"
"A process or thread crucial to system operation has unexpectedly exited or been terminated" and this is just the beginning.....

At the bottom of the screen is says:
"Technical Information:
***STOP: 0x000000F4 (0x0000000000000003. 0xFFFFFA8009C6AB30, 0XFFFFFA8009C6AE10, 0XFFFFF80002DDB2D0)

Collecting data for crash dump....
Initializing disk for crash dump.....

I did a Hard Drive Test tonight and the SMART Short Self Test Failed. I do not know what is wrong with my computer or how to fix it. What does all this mean? What do I need to do?

Thanks for any help you can provide.
tazinkc is offline  
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Old 03-05-2011, 05:35 AM   #2
Join Date: Aug 2004
Location: England, UK
Posts: 4,527
OS: Windows 7 x86 SP1

SMART is a drive-health monitoring technology built in to the hard drive. If SMART reports a test failure it almost always means bad news -- the hard drive is faulty and could completely fail at any time. All hard drives do fail sooner or later.

You should immediately copy all your documents, music files & video files etc. from that drive to another location (external drive, CD/DVD discs etc.) before the drive fails completely. That's why I'm always reminding people to always keep backups of their files even when they are not having any problems because you never know when disaster will strike where computers are concerned.

You will need to have a new hard drive fitted in place of the one that's failing.
Then use your manufacturer's Recovery media (or Windows 7 installation DVD, whichever is the case) to put Windows on it. You will then have a fresh copy of Windows installed just as when you bought it.

You will have to re-install any third-party software that wasn't installed originally.
pip22 is offline  
Old 03-05-2011, 05:31 PM   #3
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Join Date: Feb 2011
Posts: 46
OS: Windows 7 Ultimate x64

O.S.? Version?
Any other particulars.

There are a myriad of possibilities - drivers, av/antispyware/security products, software updates and of course, hardware problems
can cause that error. As mentioned, it would be wise to back up all of your vital data right away, if you haven't done so already.

Then start troubleshooting.

Have you updated any drivers lately? Check and see if Windows Updates has done any updates recently. Have you added hardware, changed security products, or added new software?

Any major devices not functioning properly?

have you run Check Disk? If not, it is a good idea, and may help.

Use "BlueScreenView" to capture BSOD info, and post it here.

"BlueScreenView" is an excellent tool for posting Blue Screen Error Information

For the BSOD - "BlueScreenView" will scan all your minidump files created during BSOD crashes, and display the
information about all crashes.


Mircorosft.com - "How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly"

How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart unexpectedly

A great site for troubleshooting BSOD under Vista - Troubleshooting Vista Blue Screen and Stop Errors

Best of Luck.
Andy Cap is offline  
Old 03-05-2011, 05:40 PM   #4
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Join Date: Nov 2007
Posts: 19,585
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since you are getting confusing info, I would suggest downloading and running the harddrive diagnostic utility from the harddrives manufacturers website. It is a deeper test than the smart test.

Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
the truth is a three edged sword - your truth, my truth and the real truth.
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