Hi, I just opened a brand new SimpleTech Portable Hard Drive (250GB, designed by Pininfarina), and I can't get it to work on my laptop.
The problem is, the hard drive isn't being handled correctly by the computer. When I plug in the USB cable to the USB port, the red LED light on the Hard Drive turns on (which indicates that it is receiving adequate power), but the drive doesn't show up under My Computer.
Additionally, "Found New Hardware" notifications pop up about every 1 or 2 seconds. And if the sound effects are anything to trust, the system thinks I am rapidly plugging and unplugging the USB device, which I am not.
I've tried plugging in both USB ports (the normal one, plus the additional one for extra power), with no success.
My laptop has 5 USB ports, and I have tried all of them, also with no success.
I have also tried disabling SLI graphics (to presumably free up some power), but that also didn't work.
The Portable Hard Drive is the only USB device I currently have plugged in, so I am hesitant to think that insufficient power is the root issue.
My laptop is in excellent condition; it runs extremely fast and everything works except for this Portable Hard Drive. I reformatted it less than a month ago, and I only have mainstream programs installed such as Microsoft Office, Adobe InDesign, Photoshop, AVG AntiVirus, Lavasoft AdAware, CCleaner, iTunes, and a few others.
Thanks in advance.