I have a seagate external 500 GB hard disk and it is giving me an I/O Device error when I try to access the subfolders.
The drive shows up in disk management and also in windows explorer (Please see attached screens scr 1 and Scr 2).
I am also able to see the folders in the root directory but if I try to access any of the subfolders it is giving me I/O Device error. (Please see attached screens scr 1 and Scr 2)
I ran scan disk and it is giving me the message - "Cannot open volume for Direct Access".
My operating system is XP but I have tried to connect to couple of other laptops having windows 7 and it gives me the same problem. I have checked using other usb cable also but no luck.
The external hard drive looks perfectly normal. No clicking sound etc.
One thing I would like to mention is that the external hard drive has only 55 GB free space (out of 500 GB). Could be this the problem???
When I try to delete some files to free up space, it gives me the same error message - "The request cannot br performed because of I/O Device error"
Please help !!!