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02-27-2012, 02:37 PM
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#1
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Registered Member
Join Date: Feb 2012
Posts: 7
OS: 7
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Seagate Clicking on start up
Hi all,Iv just installed a new hardrive,and everytime i start it up it clicks a few times but then its fine.I'v ran the seatools long generic test and the short drive self test and both passed.Hardrive seems to be running fine :S.Just the few clicks at startups a bit worrying.What should i do?
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02-27-2012, 02:44 PM
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#2
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Moderator - Microsoft Support
Join Date: Jan 2011
Location: United States
Posts: 4,494
OS: XP Pro SP3, Win 7
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Re: Seagate Clicking on start up
Personally, I would return it for a replacement.
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02-27-2012, 02:52 PM
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#3
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Registered Member
Join Date: Feb 2012
Posts: 7
OS: 7
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Re: Seagate Clicking on start up
Quote:
Originally Posted by JMPC
Personally, I would return it for a replacement.
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Just shut it down and it was fine this time,must be when its cold :S
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02-27-2012, 07:31 PM
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#4
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TSF Team, Emeritus
Join Date: Jul 2004
Location: west australia
Posts: 74,479
OS: win 7 32x 64x rtm
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Re: Seagate Clicking on start up
what are you running
video card brand and model
cpu
m/board
ram
power supply
brand
model
wattage
check the listings in the bios for 12v line voltages and temperatures and post them
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02-28-2012, 03:27 AM
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#5
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Registered Member
Join Date: Feb 2012
Posts: 7
OS: 7
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Re: Seagate Clicking on start up
Thanks for your reply btw :)
video card brand and model :Powercooler ATI Radeon HD 4870 1GB
cpu: AMD FX 6100 six core 3.30 ghz
m/board: Asus m5a78l-m lx V2
ram : 8GB 1333 mhz (CPU-Z telling me DRAM freq is 669.7 mhz :S)
power supply:OCZ Stealth XStream 600W PSU - SLI Ready ATX2.2 12cm Fan
vcore 1.380v
3.3v 3.304v
5v 5.040v
12v 12.182v
cpu temp is 41 c /105.5 F
MB temp is 31c /87.5 F
thanks in advance :D
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02-28-2012, 03:58 AM
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#6
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TSF Team, Emeritus
Join Date: Jul 2004
Location: west australia
Posts: 74,479
OS: win 7 32x 64x rtm
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Re: Seagate Clicking on start up
your psu needs be a min of 750w 80+ quality
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02-28-2012, 04:12 AM
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#7
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Registered Member
Join Date: Feb 2012
Posts: 7
OS: 7
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Re: Seagate Clicking on start up
Quote:
Originally Posted by dai
your psu needs be a min of 750w 80+ quality
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may i ask why? why is 600w to low? and is that the cause of start up clicking on the hardrive? is the psu limiting my computer speed etc?
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02-28-2012, 05:08 AM
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#8
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TSF Team, Emeritus
Join Date: Jul 2004
Location: west australia
Posts: 74,479
OS: win 7 32x 64x rtm
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Re: Seagate Clicking on start up
it's struggling for power
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02-28-2012, 05:36 AM
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#9
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Registered Member
Join Date: Feb 2012
Posts: 7
OS: 7
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Re: Seagate Clicking on start up
Quote:
Originally Posted by dai
it's struggling for power
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Every calculater im useing online putting all my specs in is saying under 500w :s
p.s iv only got 1 internal hardrive,and a external one
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02-28-2012, 06:49 AM
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#10
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TSF Team, Emeritus
Join Date: Jul 2004
Location: west australia
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OS: win 7 32x 64x rtm
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Re: Seagate Clicking on start up
m/b an cpu and video pull over 90% of the power
i offered you my advice
it's up to you to decide if you wish to take it or not
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02-29-2012, 03:38 AM
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#11
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TSF Team, Emeritus
Join Date: May 2010
Location: Los Angeles
Posts: 21,877
OS: Windows 8 64, Windows 7 64 Bit SP1, XP SP3, Mac OSX
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Re: Seagate Clicking on start up
a clicking HDD means it's on it's way out. I would backup all data. You can send it back to Seagate and get a new HDD if it is within 30 days or get a refurbished one if it is longer then that. I would not keep it.
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02-29-2012, 05:49 AM
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#12
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TSF Team, Emeritus
Join Date: Jul 2004
Location: west australia
Posts: 74,479
OS: win 7 32x 64x rtm
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Re: Seagate Clicking on start up
clicking can also be caused by underpower
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02-29-2012, 10:54 AM
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#13
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Moderator - Microsoft Support Team - Networking Team
Join Date: Jun 2010
Location: Saskatchewan, Canada
Posts: 2,040
OS: XP SP3, Windows 7 SP1
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Re: Seagate Clicking on start up
The power requirements of a computer may be within the nominal specs of a PSU but that doesn't mean that individual output lines (particularly the 12v) will never be overstressed. This could happen during exceptional situations, such as system startup. The manufacturers of inferior PSUs can play a variety of games with the specifications to make them appear better than they really are. Weak or failing PSUs can cause some very unusual problems.
The fact that the problem only occurs on startup would tend to indicate that it is not an HD problem, although that cannot be entirely discounted.
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02-29-2012, 03:00 PM
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#14
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Registered Member
Join Date: Feb 2012
Posts: 7
OS: 7
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Re: Seagate Clicking on start up
Quote:
Originally Posted by LMiller7
The power requirements of a computer may be within the nominal specs of a PSU but that doesn't mean that individual output lines (particularly the 12v) will never be overstressed. This could happen during exceptional situations, such as system startup. The manufacturers of inferior PSUs can play a variety of games with the specifications to make them appear better than they really are. Weak or failing PSUs can cause some very unusual problems.
The fact that the problem only occurs on startup would tend to indicate that it is not an HD problem, although that cannot be entirely discounted.
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i got the bios voltage on startup,dunno if that makes a difference,could it be the case screws on the hd? even if i restart the pc or turn it off for a little while and turn back on its fine,just seems to be once its off for a night etc.
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02-29-2012, 03:04 PM
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#15
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Registered Member
Join Date: Feb 2012
Posts: 7
OS: 7
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Re: Seagate Clicking on start up
right now,with pc being on for about 12 hours my volts accoring to speedfan are
3.3v = 3.30v
5.0v = 5.07v
12v = 12.26v
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03-01-2012, 04:29 PM
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#16
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TSF Team, Emeritus
Join Date: May 2010
Location: Los Angeles
Posts: 21,877
OS: Windows 8 64, Windows 7 64 Bit SP1, XP SP3, Mac OSX
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Re: Seagate Clicking on start up
Your PSU is fine. The drive has failed. You can test this theory by pulling the drive and attaching it to a USB Adapter with it's own Power Supply, if the drive is still clicking, then it has failed.
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