My OH is having probems with her hp 6715s, The other day as she was working on it it crashed, then when re-booting up came a black screen with something along the lines of ''1720 hd smart hard drive detect iminent failure (failing attr 05)
run hdd self test in f10 set up.
there is not many options in the f10 menu but it wont run any of the ones available ie self test/system restore etc etc and just goes in circes unable to do anything windows wont boot etc.
now neither of us knows much about computesr so we are stupmed, she cant find the discs that came with the laptop if she even recived any and warranty was only a poxy 1 year (unlike various other companies like mesh where its 3
Is there anything we can do ?
If not what the likely solution?
would it be a case of replacing the hard drive and if so would we need a new internal one and whats the likely cost of said hd and cost for fitting it ?
would we be able to just get a external hd and plug it in and everything would work?
we are a bit stumped
thanks in advance for any replies :)