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could not start the windows image acquisition (wia) service on local computer

This is a discussion on could not start the windows image acquisition (wia) service on local computer within the Hard Drive Support forums, part of the Tech Support Forum category. I tried to connect my digital camera to my laptop and it made a beeping noise (so I assume the


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Old 10-19-2006, 05:54 PM   #1
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I tried to connect my digital camera to my laptop and it made a beeping noise (so I assume the comp can detect the new hardware connected). But the Canon file transfer software refused to automatically open (as it normally did) and when I went to My Computer, I can't see the camera there... which means I couldn't retrieve my pics.

I don't know if this is related but I then check the Windows Image Acquisition in Services. It's set to Manual.. so I clicked Start. BUt then it gave me a warning "could not start the windows image acquisition (wia) service on local computer" "Error 3: The system cannot find the path specified". I tried to change the setting to Automatic and restart my computer but it didn't help.

ANyone knows how to fix this?

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Old 10-20-2006, 07:13 PM   #2
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Welcome to TSF,

check in services.msc that remote procedure call is started


Bill

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Old 10-20-2006, 07:46 PM   #3
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Hi Bill....

Yes the RPC and RPC Locator are already started but it still gives me the same problem.
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Old 10-20-2006, 11:55 PM   #4
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Start>run> msconfig>services tab- make sure the WIA box is checked

And under the Startup tab- I’m guessing you should have a canon program that monitor’s for the camera to be attached to open the software- (it’s location is likely to be “HKLM….current version….run”) make sure that box is checked

This might work for you, though I have little experience with it. I’ve done it with av software

This is the path to the WIA service (in a default windows install)

C:\WINDOWS\system32\svchost.exe -k imgsvc

If you open services, right click on the wia service, select properties.

Click the recovery tab in the first failure box- select “run a program”

In the run program box-enter
C:\WINDOWS\system32\svchost.exe

In command line paramaters box-enter: -k imgsvc

The above may force start the service

You will have to reboot before these settings take effect

You may have to un-install/re-install the canon software

If we can’t get that service to start, you might have to do a repair install of windows
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Old 10-25-2006, 02:18 AM   #5
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"In the run program box-enter
C:\WINDOWS\system32\svchost.exe

In command line paramaters box-enter: -k imgsvc"

I did all this but when I clicked enter the error warning popped up "The system cannot find the path specified"
The file svchost.exe however does exist in the system32 folder

Does it mean I have to reinstall my windows?
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Old 10-25-2006, 09:05 PM   #6
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do you have stisvc.exe on your computer?

If you haven't tried a re-install of the canon software, you should try that. the error message
is most likely referring to a path statement in the registry, not svchost.exe-if it couldn't find the path to svchost, there'd be a lot more malfunctions.
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Old 10-25-2006, 11:36 PM   #7
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Yes I did try re-install the canon softwarer but it didn't help.

And no.. I couldnt find stisvc.exe in my computer....

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