All of a sudden 5 days ago I get the black screen with a flashing cursur upper left corner then after about 6 seconds the fan rushes at high speed for about 1 or 2 seconds and then it shuts down. Once in awhile I can get a log in and I do and then after a few minutes of using it - the cursor freezes and nothing will work so I hold the on/off button down and shut it down. I use this for school and have no money for repairs - it has a SQL Developer, Eclipse fro Java, and Virtual Box that my instructors installed so I can do school work on it for software developement. I do not think those programs effect it. I use Micrisoft Security Essentials and have done the full scan and quick scan and all is well. I also got the F2 screen with BIOs and used any scan for problems offerred from windows and it says nothing is found. Yet I get a black screen and sometimes totally black and it just shuts right back off even if I am pressing F1, F2, F8, or F11 or 12. If I remove power and battery and let it sit for 10 or 15 minutes sometimes I can get the log in screen back and actually get logged on but soon after it will freeze and after a few minutes I just turn it off because I cannot do anything with it. What can I do?
In order to help, we need to know the computers brand and model number.
It sounds like a laptop, if that's the case, it may be your computer is older and in need of a clean out of dust. It is probably overheating enough that it's shutting down.
Wow... I get a reply from a alledged Hardware 'Technician' that when my subject line clearly says the model number and that it is a laptop....does not know if it is an old computer or a laptop....but is going to advise me how to fix it.....are you frigging kidding me? *** is this place - a friggin joke!
The first thing I did after doing the security essentails scans to remove or find and threats of virus - et cetera - was to spray compressed air into the fan and heat sink assumming logically that the fan was all of a sudden running fast because it was heating up. It will run slow for a moment and then speed up and turn off the laptop. Then it will not start - unless it sits - as though it is still too hot. This all happens within 2 minutes. After about 15 or 20 - it will sometimes start up again - if you try too soon - it just shows the power button light but total black screen with no cursor and then shuts back off after about 1 minute.
Toshiba Satallite A665. I now got (this is the 2nd or 3rd time in the last few days I saw this screen) a screen that says 'Repair your computer' option (among others) when hitting the F8 on start up. I clicked on that option. I immediately got a blue screen that says " A problem has been detected and windows has been shut down to prevent damage to your computer.
MEMORY_MANAGEMENT
If this is the first time you have seen this Stop Error screen, restart your computer. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable BIOS memory options such as caching or shadowing. If you need to use safe mode to remove or disable components, restart y0our computer - press F8 to select advanced start up options and then select safe mode. TECH INFO > STOP; )x0000001A (0x0000000000005001, 0xFFFFF780C0000000, 0x000000000000058A,0x00000260FFFF00FE)
I need a little more info on how to do this - I am not sure where to go to begin that or how to accomplish it. So far I have ran every check I could find that it would allow me to get to but not sure how to get to or do the one you are refering to. I have gotten an error saying hardware issue detected before but not what it was nor how to fix it. I was debating taking out the fan and cleaning the heat sink since it seems to blow very warm air rather quickly after hitting the on button. I have been shutting it down before it shuts itdelf down by holding the on/off button down - which I have heard is not good but is the only way to get it off when it freezes.
I am not sure where to find the 'HDD Manufacturers' diagnostics but I think I did that a few days ago. I know I ran every diagnostic thing I ever saw but am not sure how or where to get specific ones? Then I also went through something that had me reload drivers over and over - several of them. Each time it stopped it would tell me another one needed to be removed and reloaded and so I would do it many many times until finally it came up with telling me three things> 1. Redtek PCIe FE Family Controller has a driver problem. NOT FIXED. 2. Intel(R) Centrino (R) Advanced -N6200 AGN has a driver problem. NOT FIXED. Teredo Tunneling Pseudo-Interface has a driver problem. Then it went back on and then back off.
I have not taken off the bottom of the laptop to be able to see the fan and heat sink clearly - I simply blew compressed air for computer cleaning through the exit vents that I can get to. Perhaps dust is inside where I cannot reach like that? This laptop has been kept very clean and is only 2 years old so I would be puzzled as to why it would be clogged up with dust though.
Okay I got logged on and found the HDD thing. All it is for is when you move or tilt the machine it protects the head or whatever (right?) so I had already went in the other day and turned that off because I thought maybe that was defective and creating the problem because at first the machine seemed to freeze the moment I would tip it or turn it to begin typing or doing something. I assummed that if it was off it could not cause the machine to 'tilt' and freeze. I do not know alot about computers but I do analyze what seems mechanically logical to me and that was one of them.
It just now froze again. I also noticed the clock is not on time. I had reset it the other day when I noticed it - and now again it is an hour and 10 minutes different than my friends that I am using to contact you on.
Okay thank you. I have looked at some of the sites that discuss changing the CMOS and they talk about making notes of the BIOS before taking it out. I am having trouble getting it to turn on so I can read the screen - is it important that I make notes of the settings - it says that I need to enter the settings as they were once I install a new CMOS. Also I realized I failed to mention one of the other issues that occured a couple times when trying to boot up the laptop - that is - sometimes when I would get a blue screen with writing on it saying there was a problem (but not naming it) - there would sometimes be green spots on parts of the screen - sort of very small box shaped green marks from top to bottom of screen about an inch or so apart all over the screen. Could this also have been a part of the CMOS issue?
Hi at this point just go ahead and change the battery once you get that sorted you should be able to get into the bios and reset to default we can then deal with the other issues
Well the instructions show the memory modules and telling you that you can access them from the bottom - but it does not say how they come out? I do not want to break them and it gives no clue as to how i am suppose to remove them? I have the cover off - I see them - but am unable to determine how they are suppose to be loosened?
Hi check to either side of the module there should be some little clips you unclip them and they should move out and down a bit then you can hold the edges of the ram and slip it out
It is on the motherboard check through the pages on disassembly for the best way to get to it
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