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05-12-2011, 07:08 PM
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#1
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Registered Member
Join Date: Mar 2009
Posts: 8
OS: windows xp
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SATA drives wont detect harddrive or cd rom HELPPP PLEASE
Ok guys, I have a HP a6720y I bought it from a guy and he took the harddrive out, so I got a western digital 1tb harddrive which used to be external. got it all hooked it up and it wont detect my hard drive or dvd rom, i went to bios and nothing is there, i hooked up a external dvd rom by usb and it detected that and i tried to run windows xp (win 7 wouldnt boot) there is no operating system on the hard drive so i get all through and xp says it cant install because it cant find the hdd. i then took my external apart and put the 1tb in there and on xp install it sees its there but wont install. I think i need my sata drivers for my mothe rboard which is a pegatron m2n78-la i think made by asus. but how can i install the drivers for my mother board when i dont have a operating system installed? PLEASE HELP
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05-12-2011, 07:25 PM
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#3
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Registered Member
Join Date: Mar 2009
Posts: 8
OS: windows xp
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Re: SATA drives wont detect harddrive or cd rom HELPPP PLEASE
ok ill try that, thank you rich
my computer doesnt have a floppy so can i put it on a usb stick and will that work after i press f6 on xp installation and i was on hp website but i cant find the sata drivers for my computer would you know where to find em.
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05-12-2011, 07:31 PM
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#4
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Administrator
Team Manager - Networking - Microsoft Support - Hardware
Join Date: May 2007
Location: Houston, Texas
Posts: 41,217
OS: XP, Win 7
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Re: SATA drives wont detect harddrive or cd rom HELPPP PLEASE
If HP does not have them, I would try the IDE/SATA setting in BIOS. They will not install from a flash drive
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05-13-2011, 09:55 AM
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#5
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Registered Member
Join Date: Mar 2009
Posts: 8
OS: windows xp
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Re: SATA drives wont detect harddrive or cd rom HELPPP PLEASE
ok thanks rich, new problem, I finally got the windows 7 64 bit dvd to work and it goes right through and everything but same thing happens it asks me for drivers mass storage. im guessing its my SATA drivers, I still dont understand how to install them and what ones to install for my motherboard. it allows me to use floppy, cd or flash i would be using flash but if someone can help me get my sata drives work so it can detect my hardrrive would be good. i dont have any operatin system installed so i did try to download some .exe. file from HP site but its a application and i can only open it on my lap top. anyways if someone could please help me and let me know what files i need and where would be great. thank you guys
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05-13-2011, 12:28 PM
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#6
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Manager Hardware Team
Join Date: May 2009
Location: Illinois
Posts: 42,804
OS: XP Pro-7
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Re: SATA drives wont detect harddrive or cd rom HELPPP PLEASE
Have you set SATA to IDE in the Bios?
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All PC's are not the same. Posting your PC specs will help us to help you quicker and more efficiently.
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05-13-2011, 02:06 PM
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#7
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Registered Member
Join Date: Mar 2009
Posts: 8
OS: windows xp
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Re: SATA drives wont detect harddrive or cd rom HELPPP PLEASE
hey yes i tried it on ide and its the same thing, i tried it on ahci and raid also. nothing connected tot he sata ports show up in bios, if its connected to usb it will show up, i hooked the hd to a external to try and get a os on it and then do the drivers but it wont install through a usb it says. any thing els ei should try?
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05-13-2011, 02:39 PM
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#8
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Administrator
Team Manager - Networking - Microsoft Support - Hardware
Join Date: May 2007
Location: Houston, Texas
Posts: 41,217
OS: XP, Win 7
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Re: SATA drives wont detect harddrive or cd rom HELPPP PLEASE
Did you install the chipset drivers?
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05-13-2011, 02:59 PM
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#9
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Registered Member
Join Date: Mar 2009
Posts: 8
OS: windows xp
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Re: SATA drives wont detect harddrive or cd rom HELPPP PLEASE
hey, no i didnt install the chipset drivers,im not really sure how to do that, what are they and how would i do that?
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05-13-2011, 08:10 PM
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#10
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Administrator
Team Manager - Networking - Microsoft Support - Hardware
Join Date: May 2007
Location: Houston, Texas
Posts: 41,217
OS: XP, Win 7
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Re: SATA drives wont detect harddrive or cd rom HELPPP PLEASE
They should be on the HP support site
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05-13-2011, 08:18 PM
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#11
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Registered Member
Join Date: Mar 2009
Posts: 8
OS: windows xp
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Re: SATA drives wont detect harddrive or cd rom HELPPP PLEASE
yeah i dowloadeded those updates but they are .exe and i have no way of installing them since i dont have a operating system
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05-14-2011, 07:47 AM
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#12
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Registered Member
Join Date: Mar 2009
Posts: 8
OS: windows xp
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Re: SATA drives wont detect harddrive or cd rom HELPPP PLEASE
I guess a new question would be how can i, if possible, install a bios update (without a flopy) and with no OS
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05-14-2011, 04:42 PM
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#13
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Administrator
Team Manager - Networking - Microsoft Support - Hardware
Join Date: May 2007
Location: Houston, Texas
Posts: 41,217
OS: XP, Win 7
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Re: SATA drives wont detect harddrive or cd rom HELPPP PLEASE
Windows 7 has SATA drivers native ot the operating system, so those are not the problem. What happens if you cancel to bypass the request for the mass storage device?
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