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01-06-2011, 05:32 PM
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#1
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Registered Member
Join Date: Jan 2011
Posts: 18
OS: Win7
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Laptop turns on but shuts off immediately after
I'm not sure if this is the right category to post this question but anyways.
I have a Compaq Presario CQ62 today while on it I hooked in my ipod charger to it, like I've done plenty times before, so when I hooked it up it was fine for a couple minutes then before completely shutting off it said something about do not turn off or shutdown computer because it was recovering BIOS, so after it did that it shut itself off then i turned it back on and unplugged the iPOD charger it was on for a couple minutes then it just shut off, to make this a little shorter I tried turnin it back on again and then it got to the Compaq logo screen and shut itself off immediately, I've been to other forums and did the things they suggested, such as trying to get to my BIOS page by pressing F10 but it still wouldn't let me get into that page, and now when i press the power button it comes on but shuts off a second later.!
Thank you for reading this and any advice will be greatly appreciated.
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01-06-2011, 06:24 PM
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#2
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TSF Enthusiast
Join Date: Mar 2008
Location: Michigan
Posts: 1,103
OS: Win 7
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Re: Laptop turns on but shuts off immediately after
You hooked your iPod charger to your laptop, as in, you were charging your laptop with an ipod charger?
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01-06-2011, 08:14 PM
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#3
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Registered Member
Join Date: Jan 2011
Posts: 18
OS: Win7
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Re: Laptop turns on but shuts off immediately after
no as in a port to update music onto my ipod with itunes, i didn't use it as a charging method for my laptop, I had a ipod charger connected as well as my laptop charger
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01-06-2011, 08:29 PM
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#4
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Team Manager - Hardware - Microsoft Support
Join Date: Jan 2010
Location: New Jersey
Posts: 24,579
OS: Windows 8 Professional x64
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Re: Laptop turns on but shuts off immediately after
Did this BIOS update start automatically or did you initiate it?
You said you cannot enter the BIOS when you press F10?
Remove any USB accessories.
Remove the battery, remove the power cord, press and hold the power button for 30 seconds.
Replace the battery and the cord and try to boot the computer to access the BIOS.
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01-06-2011, 08:32 PM
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#5
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Registered Member
Join Date: Jan 2011
Posts: 18
OS: Win7
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Re: Laptop turns on but shuts off immediately after
it started itself automatically, then turned off and i've tried that a couple of times and it still won't let me access BIOS once i press F10 it shuts off
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01-06-2011, 08:44 PM
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#6
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Team Manager - Hardware - Microsoft Support
Join Date: Jan 2010
Location: New Jersey
Posts: 24,579
OS: Windows 8 Professional x64
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Re: Laptop turns on but shuts off immediately after
Can you provide me with the full model number from the service tag on the bottom of the laptop?
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01-06-2011, 08:51 PM
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#7
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Registered Member
Join Date: Jan 2011
Posts: 18
OS: Win7
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Re: Laptop turns on but shuts off immediately after
umm only thing i see is a sticker that says windows 7 but the number is 584037-001 is that the number or something else
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01-06-2011, 08:53 PM
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#8
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Team Manager - Hardware - Microsoft Support
Join Date: Jan 2010
Location: New Jersey
Posts: 24,579
OS: Windows 8 Professional x64
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Re: Laptop turns on but shuts off immediately after
No... there should be a tag on the botom... the model number should be Presario CQ62-xxxxxx
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01-06-2011, 09:11 PM
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#9
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Registered Member
Join Date: Jan 2011
Posts: 18
OS: Win7
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Re: Laptop turns on but shuts off immediately after
oh.. well i had more numbers but the rest are faded so thats the only one i can see
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01-06-2011, 09:13 PM
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#10
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Registered Member
Join Date: Jan 2011
Posts: 18
OS: Win7
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Re: Laptop turns on but shuts off immediately after
ummm in my battery compartment it says CQ62z-200
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01-06-2011, 09:25 PM
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#11
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Team Manager - Hardware - Microsoft Support
Join Date: Jan 2010
Location: New Jersey
Posts: 24,579
OS: Windows 8 Professional x64
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Re: Laptop turns on but shuts off immediately after
Okay, I got it... I am going to need some time. Your BIOS may have been corrupted. For the time being, disconnect the power and the battery and let the laptop set. I will be with you soon.
GZ
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01-06-2011, 09:27 PM
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#12
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Registered Member
Join Date: Jan 2011
Posts: 18
OS: Win7
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Re: Laptop turns on but shuts off immediately after
omg thank you very much i appreciate it
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01-06-2011, 11:25 PM
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#13
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Team Manager - Hardware - Microsoft Support
Join Date: Jan 2010
Location: New Jersey
Posts: 24,579
OS: Windows 8 Professional x64
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Re: Laptop turns on but shuts off immediately after
Hello again AshleyBSticks,
Here is what we are going to try...
Attached to this post is a .zip file.
This contains 6 files with extensions .bin and .rom.
You will need a USB drive (formatted FAT32)
- Download the .zip archive from this post.
- Extract the files to your desktop.
- Insert the empty USB drive.
- When the USB drive opens, put 1444.bin and 1444.rom on it.
- Safely eject the drive.
- On your Compaq, remove the battery and power.
- Insert the USB drive into any USB slot.
- Reinstall the battery and power adapter.
- Hold down the 'WinKey' and 'B'.
- While holding down both of those keys, press the power button.
- When the LEDs come on, let go of the buttons.
In a few seconds you should hear a beep and see the USB drive activate.
Do not touch the laptop. You may or not hear more beeping... Every couple seconds or so.
The laptop should shut down shortly after the beeping stops.
Once the laptop shuts down, remove the USB and turn the laptop on normally.
Post back if it is successful or not.
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01-07-2011, 08:58 AM
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#14
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Registered Member
Join Date: Jan 2011
Posts: 18
OS: Win7
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Re: Laptop turns on but shuts off immediately after
alright i will try this right after i go buy a usb and i have one question will everything on my laptop be ok.?!
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01-07-2011, 08:59 AM
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#15
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Team Manager - Hardware - Microsoft Support
Join Date: Jan 2010
Location: New Jersey
Posts: 24,579
OS: Windows 8 Professional x64
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Re: Laptop turns on but shuts off immediately after
Will not affect the installed programs
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01-07-2011, 07:17 PM
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#16
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Registered Member
Join Date: Jan 2011
Posts: 18
OS: Win7
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Re: Laptop turns on but shuts off immediately after
ok at the bottom are you talkin about the links that are in your signature.!?
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01-07-2011, 10:21 PM
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#17
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Team Manager - Hardware - Microsoft Support
Join Date: Jan 2010
Location: New Jersey
Posts: 24,579
OS: Windows 8 Professional x64
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Re: Laptop turns on but shuts off immediately after
I am sorry. I, apparently, forgot to attach the files.
There are only two files in the zip folder, I had to reduce the size of the attachment.
Follow the instructions I laid out above.
GZ
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01-08-2011, 11:07 AM
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#18
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Registered Member
Join Date: Jan 2011
Posts: 18
OS: Win7
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Re: Laptop turns on but shuts off immediately after
ok thank you.!
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01-08-2011, 11:39 AM
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#19
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Registered Member
Join Date: Jan 2011
Posts: 18
OS: Win7
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Re: Laptop turns on but shuts off immediately after
when i let go of the two buttons it shuts down again.!
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01-08-2011, 01:09 PM
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#20
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Team Manager - Hardware - Microsoft Support
Join Date: Jan 2010
Location: New Jersey
Posts: 24,579
OS: Windows 8 Professional x64
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Re: Laptop turns on but shuts off immediately after
Shuts down completely?
Hold them until you hear a beep, then let go.
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