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Can anyone explain these final steps I need to do to get HP my info 4new BIOS PSSWRD?

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Old 04-20-2012, 01:27 PM   #1
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FROM HP TECH: Please provide me the Info.txt file from the unit which is required to create BIOS Admin tool to clear BIOS Admin password.
- You need to run the hpreadid.exe file which can be downloaded from the following FTP to proceed further on this unit.
- If Boot order does not allow you to do so, please remove the HDD from the unit and then it should boot from USB Device. Then perform the steps as below and share the output file.
1. Boot your unit to DOS using DOS bootable media. You may visit the following web link for detailed instructions on “How to Create a DOS Bootable USB Drive”
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c02715961&jumpid=reg_R1002_USEN


HP Commercial Desktop/Notebook PCs - How to Create a DOS Bootable USB Drive
Information
During the course of the support process, HP may request that a utility or update be applied to test systems using a DOS Bootable USB Drive.
Details
Requirements :
  1. Select a USB Drive that has a capacity of 4GB or less, and can be formatted (erasing all existing data).
  2. FreeDOS:
    • Download fd11src.iso from the following link:
Click here to download fd11src.iso at FreeDOS | The FreeDOS Project.

NOTE:
The above-mentioned URL will take you to a non-HP web site. HP does not control and is not responsible for information outside of the HP web site.
    • Create a FreeDOS CD from the fd11src.iso image using CD writer software. Refer to the CD writer software documentation for information on creating a CD from an image file.
    • THIS IS WHERE I GOT STUMPED, I OPENED THE ISO IMAGE AND BURNED THE FILES TO A DVD LIKE IT SAYS, “CREATING A CD FROM AN IMAGE FILE” –AFTER THIS I HAVE NO CLUE HOW TO PROCEED WITH THE REST OF THESE STEPS TO MAKE THE BOOTABLE USB, I HAVE NO CLUE WHAT HPUSBFW IS, WHERE IT IS, WHAT I NEED TO DO ETC.
  1. HPUSBFW:
    • Download a BIOS update softpaq for a recent HP commercial notebook (8740w, for example). Although this step references software that is specific to HP commercial notebooks, the process will produce a DOS bootable USB drive for use with HP commercial desktop and notebook computers.
    • Expand the contents of the softpaq without initiating the BIOS update:
      • Open a Command Prompt from Windows.
      • Navigate to the directory where the softpaq was downloaded to.
      • Execute the following command to extract the softpaq contents:
sp????? -e -fc:\swsetup\sp????? -s
Where sp????? is the file name of the softpaq.
      • Exit the Command Prompt.
    • HPUSBFW.exe will be located in the directory c:\swsetup\sp?????\ .
Process :
  1. Remove all USB Drives and other removable storage (such as memory cards connected to attached printers) from the computer where HPUSBFW is located. Failure to do so may result in misidentification of the USB Drive and data loss due to formatting.
  2. Connect the selected USB Drive to computer where HPUSBFW is located.
  3. Launch HP USB Disk Storage Format Tool by double-clicking HPUSBFW.EXE from within Windows.
  4. The USB Drive should be automatically detected by HP USB Disk Storage Format Tool . If not, select the correct drive from the Device drop down list. Failure to select the correct drive may result in data loss.
  5. Select FAT32 from the File System drop down list.
  6. Check the box next to Create a DOS startup disk using system files located at: .
  7. Insert the FreeDOS CD and browse to the following path in HP USB Disk Storage Format Tool :
D:\FREEDOS\SETUP\ODIN
Where D:\ is the drive where the FreeDOS CD is inserted.
  1. Select Start in HP USB Disk Storage Format Tool .
When the format is complete, select Close in HP USB Disk Storage Format Tool . The USB Drive is now DOS bootable. Remove the USB Drive and FreeDOS CD from the computer.


(REST OF ORIGINAL INSTRUCTIONS FROM EMAIL HP SENT)
2. Once you have boot to DOS, run the HPREADID file as: hpreadid.exe > unit.txt
3. Send unit.txt back to me as an attachment to this email.

Please download the tool from the following weblink
Login: rfvtgb09
Password: 3sp}AQ7e (NOTE: CASE-sensitive)
FTP Access: ftp://rfvtgb09:3sp}AQ7e@ftp.usa.hp.com/
or: ftp://rfvtgb09:3sp}AQ7e@15.192.32.78/

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Old 04-20-2012, 02:03 PM   #2
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That looks pretty explanatory to me and I don't see how it could be explained any better.

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Old 04-21-2012, 08:50 AM   #3
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Well I am sorry, after making the CD from the ISO I have no clue how to do the rest. Guess I just don't have the computer skills a master like you does.
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Old 04-22-2012, 05:27 AM   #4
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If you have the CD. You then simply boot the PC using the CD and run the file specified.

It's outlined step by step what to do. What exactly are you having trouble performing?
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Old 04-23-2012, 05:30 PM   #5
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I figured it out. I had to have a .SMC file from HP. All I had to do was save the file onto the C: drive, turn laptop off. Hold Windows button, UP,DOWN buttons (all three same time) then hit the on button. Keep holding the buttons until I see the HP window then let go and hit F10....BAM the BIOS passwords and everything was reset to the first day this beast was ever turned on...If anyone else has this problem, call HP and after you give them some numbers off the UID they ask for, they can make and send you the file but there techs have to make a special file for each and every single laptop now. The TPM is UNCRACKABLE. Trust me I tried for a whole month every single method known.. I was close to taking the entire laptop apart and having a new BIOS chip soldered to the motherboard!! (which would have had to go to HP to get the BIOS tattoo'd onto it..So now, if anyone tries to have a laptop that's been "reported stolen" that has the TPM chip / they gave the serial number to the police, that laptop's motherboard is JUNK and the rest of the laptop is parts...Even my hard drive has drive lock on it. Crazy how much security is on the business laptops now. Thanks again for anyone who offered help, figured I'd just let anyone who reads this know what happens because I found a ton of people looking to answer this, then never leaving there response on how they ended up fixing it. PEACE

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