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WD external crashes my explorer not others

This is a discussion on WD external crashes my explorer not others within the Removable Media Drives forums, part of the Tech Support Forum category. I have a wd elements portable and suddenly today it crashes my windows explorer when I try to to do


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Old 04-20-2011, 01:07 PM   #1
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I have a wd elements portable and suddenly today it crashes my windows explorer when I try to to do any transfer of files to and from it. I tried my parents vista desktop and it transfers fine. Any ideas what could be the problem? Any info would be great, I'm not clued up on these things.

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Old 04-23-2011, 07:07 AM   #2
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For what operating system is the drive formatted? Is it Vista, or Windows 7?
We had the opposite problem, when a My Passport drive would not work under Vista but only under Windows 7.
Maybe you need to reformat the drive for both operating systems.
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