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[SOLVED] DVD Drive keeps ejecting all disks

This is a discussion on [SOLVED] DVD Drive keeps ejecting all disks within the Removable Media Drives forums, part of the Tech Support Forum category. DVD drive keeps ejecting any disk that I try to use. Its a suction drive not the tray one. The


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Old 02-20-2012, 12:53 AM   #1
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DVD drive keeps ejecting any disk that I try to use.
Its a suction drive not the tray one.

The DVD goes in for a second or two and then comes out. Also the light does not blink.

It was all working fine and normal before I fixed my HP Touchsmart 500 series computer hard drive using the following steps:

Replacing the Hard Drive HP TouchSmart IQ524 Desktop PC - HP Customer Care (Canada - English)

I did not even plug out the wires of DVD Drive. Just moved it as show in the pictures in above link.

Any help guys?
Thanks

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Old 02-20-2012, 01:10 AM   #2
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Restart your computer and enter BIOS(rapidly press delete on startup)

Insert a disk... does it stay in? Do you get a brief activity light?

Do you see the disk drive listed in BIOS?

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Old 02-20-2012, 01:21 AM   #3
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Hi Laxer,

I am just trying boot menu and see following:

1st Drive : ST3500 etc (my hard drive)
2nd Drive: TSSTcorp CDDVDW ( my dvd drive)

and below that it shows Ram info etc.

Does that seems fine?
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Old 02-20-2012, 01:30 AM   #4
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The disk only stays in for 1 to 2 seconds and then comes out. While it goes in or coming out no light of the dvd drive blink.
Previosly when it was working fine the light used to blink
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Old 02-20-2012, 01:48 AM   #5
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Yes that is correct(post #3)

Does the drive come in and out while in bios or just in windows?
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Old 02-20-2012, 02:03 AM   #6
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Yes it does come out in BIOS as well.
Same response.
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Old 02-20-2012, 07:12 PM   #7
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That points to more of a hardware problem then a software....

You have a few options....

You could try to take it apart and find the obstruction.
You could open it and spray compressed air into it and hope it removes the obstruction.
You could buy and install a new drive(~$20 USD)
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Old 02-20-2012, 09:53 PM   #8
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I think I have to open my desktop again and check the hardware as you suggested.

Will post my update here in a day or so.
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Old 02-20-2012, 10:03 PM   #9
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The disk will also do that if not inserted in the tray exactly. Mine will do that if I try and put a disk in quickly without paying too much attention to what I'm doing. Just a thought on your issue.
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Old 02-20-2012, 10:12 PM   #10
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Thanks Amd_man

I tried that several time thinking the drive will forget its not working properly and will accidently play my disk ;) but it seems like its smarter than I thought lol
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Old 02-20-2012, 10:15 PM   #11
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Check to see that the eject button is not sticking when you press it.
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Old 02-20-2012, 10:52 PM   #12
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I just checked that, it seems fine.

Before when the drive was working fine, whenever the system starts the button lights use to blink 2 to 3 times, but since it has stopped working the light is also not flashing anymore.
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Old 02-20-2012, 10:53 PM   #13
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How ols is it? It may be shot.
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Old 02-20-2012, 11:14 PM   #14
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Its 2009 system used with extreme care.
Drive was not used heavily at all.
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Old 02-21-2012, 11:13 PM   #15
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Everything electronic dies at some point. Some sooner then others. The good news is DVDRW drives are relatively cheap.
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Old 02-22-2012, 01:46 AM   #16
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Finally its all fixed and working fine now.
All I had to do is open the hardware again and pressed hard on all cables leading to DVD Drive.

I checked the drive first while all the hardware was open to see if the light blinks and it pulls in the DVD and yes it did.

Then I just took extra care in putting back all the back covers.

Thank you guys for all your support. Without it, its not possible :)

special thanks to Laxer for telling "That points to more of a hardware problem then a software....

Cheers
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Old 02-22-2012, 01:59 AM   #17
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I find that a bit weird that the cable wasn't all the way in but it was detected in BIOS.

Anyway, glad you figured it out and thanks for the follow up
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Old 02-22-2012, 02:05 AM   #18
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It surprised me too because I did check the cable properly and it was looking all fine.
Not sure if it was still lose or some other cable was getting pressed.
But its all good now :)
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Old 02-22-2012, 02:07 AM   #19
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Best wishes to techsupportforum from Pakistan :)

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