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09-11-2011, 04:58 AM
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#1
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Registered Member
Join Date: Aug 2008
Posts: 66
OS: Windows XP Service Pack 2
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DVD ROM Won't Recognise Disk
Hey
I recently bought a "Driving Theory Test" DVD for me to use on my computer to revise for my theory test. I put the disc into the DVD-ROM, and nothing happens. No autorun, no window pops up what so ever. I then go to my computer to see if its recognised in there. But its showing that no disc is even in the drive? I then right click on the drive, hopefully to autorun/autoplay, and the egg timer comes up and the computer just freezes for about 30 seconds and then nothing happens.
It isn't the disc because I took that one back and got a new disc and its still doing the same thing!
Please help
Dan
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09-11-2011, 05:01 AM
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#2
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Registered Member
Join Date: Aug 2008
Posts: 66
OS: Windows XP Service Pack 2
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Re: DVD ROM Won't Recognise Disk
Also, after it un-freezes, I can then double click the drive and it shows nothing in the drive? No files or anything, as if its a blank disc.
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09-11-2011, 06:57 AM
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#3
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Manager Hardware Team
Join Date: May 2009
Location: Illinois
Posts: 42,794
OS: XP Pro-7
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Re: DVD ROM Won't Recognise Disk
If other DVD's work properly in your drive then the disc is apparently the problem.
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09-12-2011, 05:59 AM
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#4
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Moderator Hardware Team
Join Date: Mar 2005
Location: UK
Posts: 20,614
OS: Win7-64
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Re: DVD ROM Won't Recognise Disk
Test the disc in another computer to confirm.
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09-12-2011, 07:30 AM
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#5
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computer wizard
Join Date: Sep 2009
Location: planet earth/
Posts: 1,645
OS: windows 7 ultimate
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Re: DVD ROM Won't Recognise Disk
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03-14-2012, 11:21 AM
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#6
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Registered Member
Join Date: Aug 2008
Posts: 66
OS: Windows XP Service Pack 2
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Re: DVD ROM Won't Recognise Disk
Bump guys? Just bought another DVD to try and use and this one isn't getting detected now either..
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03-14-2012, 06:25 PM
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#7
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TSF Team, Emeritus
Join Date: May 2010
Location: Los Angeles
Posts: 21,816
OS: Windows 8 64, Windows 7 64 Bit SP1, XP SP3, Mac OSX
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Re: DVD ROM Won't Recognise Disk
Quote:
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Test the disc in another computer to confirm.
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Quote:
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If other DVD's work properly in your drive then the disc is apparently the problem.
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Can you play other DVD's in the drive? if so, then that disc is bad. Put the disc in another computer, does it play there?
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03-15-2012, 10:52 AM
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#8
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Registered Member
Join Date: Aug 2008
Posts: 66
OS: Windows XP Service Pack 2
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Re: DVD ROM Won't Recognise Disk
Other DVD's work, and others don't.
Some other people have suggested updating my drivers for my DVD drive, how would I go about doing that?
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03-16-2012, 12:51 AM
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#9
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TSF Team, Emeritus
Join Date: May 2010
Location: Los Angeles
Posts: 21,816
OS: Windows 8 64, Windows 7 64 Bit SP1, XP SP3, Mac OSX
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Re: DVD ROM Won't Recognise Disk
Drivers are loaded by the Operating System automatically. The laser inside the drive is probably starting to fail. Some discs work and other won't. Time to get a new drive.
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03-16-2012, 01:19 AM
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#10
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TSF Team, Emeritus
Join Date: Jul 2004
Location: west australia
Posts: 74,479
OS: win 7 32x 64x rtm
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Re: DVD ROM Won't Recognise Disk
check for a firmware update for the drive
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03-17-2012, 03:28 AM
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#11
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Registered Member
Join Date: Aug 2008
Posts: 66
OS: Windows XP Service Pack 2
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Re: DVD ROM Won't Recognise Disk
How do i do that?
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03-17-2012, 04:08 AM
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#12
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TSF Team, Emeritus
Join Date: Jul 2004
Location: west australia
Posts: 74,479
OS: win 7 32x 64x rtm
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Re: DVD ROM Won't Recognise Disk
first check the makers side for a firmware update
what make and model is it
did it come with a brand name computer,if it did you check their site first
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