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Device does not detect DVD+r DL

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Old 08-22-2009, 06:07 AM   #1
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Question

I have a HL-DT-ST DVDRRW GSA-H21L ATA device wich is supposed to read&write double-layered DVDs (It has a DVD+R DL icon in the tray).
Recently I have bought a pack of 5 memorex DVD+R DL but when I insert them on the computer Windows does no recognize them and I can´t format them.
is there a problem with the driver or the unit was designed to work in XP and not in W7?

Windows Version: Windows 7 RC1 Build 7000
DVD Driver Version: 6.1.7100.0 (winmain_win7rc.090421-1700)

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Old 08-22-2009, 01:51 PM   #2
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Maxell media is very low quality. The only reliable brand of D/L media is Verbatim.
Pre-recorded DVD movies are dual layer. If the drive will play them back then it is OK and your problem is the Maxell media.
You could also try a firmware update for the drive.
http://h10025.www1.hp.com/ewfrf/wc/g...tem=pv-41633-1

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Old 08-24-2009, 12:44 AM   #3
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The update is for XP but I will try other dvds
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Old 08-24-2009, 08:02 AM   #4
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That is a Firmware update for the optical drive. Doesn't matter what OS you are using.
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Old 08-26-2009, 11:04 AM   #5
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DVD-RW 16X HL-DT-ST DVDRRW GSA-H21L Drive Firmware Update
Step 1: Do you need to update?


Release Date: 2006-07-07 Version: L702

Description

DVD-RW 16X HL-DT-ST DVDRRW GSA-H21L Drive firmware update resolves HP PC System Recovery issues and improves compatibility with Roxio Creator Classic application.

Fixes

•Resolves HP PC System Recovery issues with double-layer DVD+R recording media.
•Improves compatibility with Roxio Creator Classic application.
•Resolves playback audio issues with SVCD media.

Operating System:

•Microsoft Windows XP Home
•Microsoft Windows XP Media Center Edition
•Microsoft Windows XP Professional

Step 2: Does your system meet the following?

Operating system(s): Microsoft Windows XP
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Old 08-27-2009, 09:46 AM   #6
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Noting the last firmware update was in 2006 means the drive is old and outdated. If the Verbatim media doesn't resolve the issue then it's time to purchase a new optical drive.

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