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CD drive - 0 bytes free, 0 bytes used

This is a discussion on CD drive - 0 bytes free, 0 bytes used within the Removable Media Drives forums, part of the Tech Support Forum category. Hi please could somebody help! I'm sure the answer is very simple but I'm a novice when it comes to


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Old 05-02-2011, 07:04 AM   #1
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Hi please could somebody help!

I'm sure the answer is very simple but I'm a novice when it comes to this type of thing

When I put a blank disc in the CD drive it says 0 bytes free and 0 bytes used, so I can't burn any files on to it etc. It does however recognise other CDs that already have files on them and I can open these no problem.

Could somebody please advise!

Thanks in advance

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Old 05-02-2011, 07:40 AM   #2
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Are these CD-R or CD-RW discs? What application are you using to burn CD's?

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Old 05-02-2011, 07:47 AM   #3
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Thank you for your speedy reply.

They are DVD-R discs. I don't know which application it is, I had previously dragged and dropped files to copy them. Hope that makes sense.
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Old 05-02-2011, 07:55 AM   #4
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These DVD-R are not DVD-RW correct, just plain write once media?
Can you explain what you're trying to do with the discs? Are you just using them for backups?
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Old 05-02-2011, 07:57 AM   #5
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Yes they are DVD-R not RW.

I have thousands of pictures saved on my computer that I need to get off as I have used up much of the memory on the hard drive. They are also a few short video clips from my iphone that I would like to copy.
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Old 05-02-2011, 08:05 AM   #6
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I would suggest using a program like CD Burner XP or Burn Aware Free to burn the discs.
BurnAware Free - Free software downloads and software reviews - CNET Download.com
CDBurnerXP - Free software downloads and software reviews - CNET Download.com

When installing either product, carefully review each screen during setup to make sure you don't accidentally install a program you don't want/need or change any settings like web home page. Occasionally the setups contain things like options to install Google Desktop or Chrome or an option to change your home-page. Make sure you uncheck those options.

I would also suggest using an external drive as an additional back up to avoid any failures and potential loss of data.
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Old 05-02-2011, 08:33 AM   #7
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Fantastic! Thank you very much. I have just installed BurnAware and have successfully copied pictures. Very pleased I found this forum
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Old 05-02-2011, 08:40 AM   #8
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Great, glad to hear it's working well for you. Just be sure to always have your important files in TWO locations to avoid the possibility of data loss.
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Old 05-02-2011, 09:04 AM   #9
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Yes will do. Thank you.

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