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Can not read disk in cd rom drive?

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Old 08-19-2006, 12:32 AM   #1
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Can anyone help? My cd rom drive will not read a cd. You can see the drive in my computer but the cd looks blank when it is not. The problem might have started when I put a new battery in the motherboard. I have reset the BIOS to the default setting but still no luck. I have tried other drives I have like DVD rewriter, a new cd rom drive, and a cd rewriter. All do the some and will not read! Have tried all different ways round on IDE leads with the correct settings like master and slave but still not working.
I have also tried in dos by booting pc with floppy with CD support and dos finds the drive D:/ then dir but will not read. I’m running XP pro. Many thanks Bob

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Old 08-19-2006, 01:50 AM   #2
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G'Day bobw9000, and Welcome to TSF!

Try this workaround to rectify your problem.....

Note: If you have any CD-writing software product/s [such as, Nero™.] installed on your computer, you need to uninstall the software before you remove the registry keys.

You can do this in Control Panel > Add/Remove Programs > scroll down the list for the particular program/s and follow the prompts to uninstall the software.
Please Note:
InCD is a program that's associated with CD-writing programs, and will need to be removed as well.

Then:.....

1. Click Start, > Run.
2. In the Open: box, type regedit, > OK.
3. Locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE/System/CurrentControlSet/Control/Class/{4d36e965-e325-11ce-bfc1-08002be10318}
4. On the File menu, click Export.
5. In the File name box, type savedkey, and then click Save.
6. Click the REG_MULTI_SZ data type UpperFilters, and then click Delete on the Edit menu. When you are prompted to confirm the deletion, click Yes.
7. Click the REG_MULTI_SZ data type LowerFilters, and then click Delete on the Edit menu. When you are prompted to confirm the deletion, click Yes.
8. Exit out of regedit, and then restart the computer.

Reinstall your CD-Writing software, and test the devices.

Once you've done this post back, and let us know the results.

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Old 08-19-2006, 02:54 PM   #3
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Many thanks for the help. All working fine now. Thanks Bob
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Old 08-19-2006, 09:22 PM   #4
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Hi Bob,
Thanks for the reply.
We're glad that its all resolved now.
If you ever have any more problems, feel free to ask for assistance here and I'm certain someone will come to your rescue.
How I just love a happy ending.
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