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Xbox one usb issue

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1K views 2 replies 2 participants last post by  cdpaul 
#1 ·
Hi,
My sons Xbox one has a portable hard drive and wireless headset connected to usbs. A couple of weeks ago the hard drive stopped being recognised so I tested it on my pc it found it to be faulty, so I sent it back under warranty and have received a replacement.
Now, the hard drive and the headset connector will only work in the single usb at the side which means he can only use one or the other. Neither device works in the 2 usbs at the back.
Is there anything we can do?
 
#3 ·
Thank for the reply :)

I just put my flash drive in the bottom port and nothing happened, moved it to the top port and it was recognised. Removed it and put the headset connector into top port and it recognised....yay.

The portable hard drive is in the side usb and also working. If this continues to work all is well :)
 
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