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#1
·
Sep 16, 2011
Hi,
having problems. XP machine can see router and get through to internet. Vista machine used to be able to, now nothing.
Attached is output of ipconfig /all
Help!!!
Thanks
Stewart
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\LogieST>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : LogieST-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VIA Rhine II Compatible Fast Ethernet Ada
pter
Physical Address. . . . . . . . . : 00-E0-4D-49-4E-4A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IPv4 Address. . : 169.254.45.227(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 0.0.0.0
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{6C424726-EE90-4585-AC25-0F156C2DF
27F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\LogieST>
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#2
·
Sep 17, 2011
Welcome to TSF,
Not a good output here.
Autoconfiguration IPv4 Address. . : 169.254.45.227(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 0.0.0.0
NetBIOS over Tcpip. . . . . . . . : Enabled
What type of AV or Security Software do you have?
======================
Please reset both TCP/IP and Winsock:
Click on Start=> All Programs => Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.
Reset IPv4 TCP/IP stack to installation defaults.
netsh int ipv4 reset reset.log press enter
Reset IPv6 TCP/IP stack to installation defaults.
netsh int ipv6 reset reset.log press enter
Reset WINSOCK entries to installation defaults:
netsh winsock reset catalog press enter
Restart the computer after.
#4
·
Sep 17, 2011
Updated ipconfig after resets.
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Windows\system32>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : LogieST-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VIA Rhine II Compatible Fast Ethernet Ad
pter
Physical Address. . . . . . . . . : 00-E0-4D-49-4E-4A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IPv4 Address. . : 169.254.45.227(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 0.0.0.0
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{6C424726-EE90-4585-AC25-0F156C2D
27F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Windows\system32>
#6
·
Sep 18, 2011
Can't get SP2 to load. Tried to load the System update readiness tool. Install on that fails also. Currently running chkdsk. Should I post the output of that?
Thanks
S
#7
·
Sep 18, 2011
You may download SP2 from another computer then transfer the file to an Ext USB drive then transfer the downloaded file to your computer.
There's no need to post anymore output at this time.
0
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#8
·
Sep 19, 2011
Thanks for your patience 2xg :grin:
I did download from another PC via USB but still fails. Think an issue maybe that I cannot uninstall AVG free, tried some of the uninstallers out there but no dice.
I was thinking of a clean install but it's an OEM Vista licence I have and if there was a system recovery disk I fear it is long lost.
What are the chances of a newer router solving the issue? I'm not convinced as the PC was running for a good couple of years. This problem has manifested itself over the last 6 months or so.
Any tips on getting shot of AVG free, or indeed any other ideas?
Sorry to be a pain.
S
#9
·
Sep 19, 2011
I think the issue is in your O/S not the router.
There are a lot more troubleshooting that we can do. Also, see if you can borrow someone's Vista discs, we might have to do a Repair.
Verify that all your Network Services are Started.
Click on Start, type
services.msc then press enter.
• COM+ Event System (for WZC issues)
• Computer Browser
• DHCP Client
• DNS Client
• Network Connections
• Network Location Awareness
• Remote Procedure Call (RPC)
• Server
• TCP/IP Netbios helper
• Wireless Zero Configuration ( XP wireless configurations only)
• WLAN AutoConfig ( Vista wireless configurations only)
• Workstation
Please
run chkdsk .
#10
·
Sep 19, 2011
All started barring Network Connections. Should it be set to automatic?
S
#11
·
Sep 19, 2011
If you're talking about the LAN and Wireless settings, yes IP's should be set to DHCP or Auto.
1
Reply
#12
·
Sep 19, 2011
(Edited)
Was actually meaning should the Network Connection service be set to automatic?
All activated and chkdsk run. No change I'm afraid....
S
IPv4 setup as follows
Obtain IP automatically
Obtain DNS automatically
DHCP enabled
#13
·
Sep 19, 2011
All of these Network Services need to be Started.
Click on Start, type services.msc then press enter.
• COM+ Event System (for WZC issues)
• Computer Browser
• DHCP Client
• DNS Client
• Network Connections
• Network Location Awareness
• Remote Procedure Call (RPC)
• Server
• TCP/IP Netbios helper
• Wireless Zero Configuration ( XP wireless configurations only)
• WLAN AutoConfig ( Vista wireless configurations only)
• Workstation
#14
·
Sep 19, 2011
All started now. Running this wired rather than wireless if it helps.
S
#15
·
Sep 19, 2011
Are you still unable to connect? Have you ran another ipconfig /all, what's the output?
#16
·
Sep 20, 2011
Still unable to connect. I'll run and post ipconfig /all when I get in tonight.
Damn the time difference between UK and SoCal :grin:
Thanks for your help so far
S
#18
·
Sep 21, 2011
Hi 2xg!
Think I have tried that uninstaller but I'll give it another go (late back from work last night so didn't get a chance to progress).
On the Vista discs found a download from digiex for a Vista repair disc. Would you advise using that if and when the time comes?
Thanks
S
#19
·
Sep 21, 2011
I wouldn't download from that site, seems to be all pirated software. This Forum does not assist on any of that.
On the Vista discs found a download from digiex for a Vista repair disc.
If you can borrow the Genuine discs from any of your friends, it will be great.
#20
·
Sep 21, 2011
Thanks for the advice on downloaded Vista repair disc.
Looks like I've managed to get rid of AVG, now trying again with SP2 install. Will see if that works then post results of ipconfig /all.
S
#21
·
Sep 21, 2011
Still no dice on SP2.
ipconfig /all as follows
C:\Users\SysAdmin>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : LogieST-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{6C424726-EE90-4585-AC25-0F156C2DF
27F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\SysAdmin>
#22
·
Sep 21, 2011
Sorry, lets try that again with network device enabled!
C:\Users\SysAdmin>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : LogieST-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VIA Rhine II Compatible Fast Ethernet Ada
pter
Physical Address. . . . . . . . . : 00-E0-4D-49-4E-4A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IPv4 Address. . : 169.254.45.227(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 0.0.0.0
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{6C424726-EE90-4585-AC25-0F156C2DF
27F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\SysAdmin>
#24
·
Sep 22, 2011
Done the resets and reboot. Still no joy
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\SysAdmin>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : LogieST-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Local Area Connection:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VIA Rhine II Compatible Fast Ethernet Ada
pter
Physical Address. . . . . . . . . : 00-E0-4D-49-4E-4A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IPv4 Address. . : 169.254.45.227(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 0.0.0.0
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter Local Area Connection* 6:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{6C424726-EE90-4585-AC25-0F156C2DF
27F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 7:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
C:\Users\SysAdmin>
#25
·
Sep 22, 2011
Alright, back to my previous suggestion, you will need to do an O/S Repair, borrow Vista discs from any of your friends, perhaps you may try the factory install if you have the backup discs for this or contact the manufacturer of your computer to assist you.
#30
·
Sep 23, 2011
Anticipating some issues installing SP2 (sure I have tried several times in the past and there seems to be a lot on various forums about it). Any nuggets of advice/articles on here worth checking?
Thanks
S
#31
·
Sep 23, 2011
(Edited)
I wasn't very sure if you have tried uninstalling the driver of your Network Adapter and then install the new driver from Device Manager.
You may download the latest driver from
Via Site .
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