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Vista and D-link DSL-G624T

8K views 83 replies 6 participants last post by  jcgriff2 
#1 ·
Hi,

having problems. XP machine can see router and get through to internet. Vista machine used to be able to, now nothing.

Attached is output of ipconfig /all

Help!!!

Thanks

Stewart

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\LogieST>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : LogieST-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VIA Rhine II Compatible Fast Ethernet Ada
pter
Physical Address. . . . . . . . . : 00-E0-4D-49-4E-4A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IPv4 Address. . : 169.254.45.227(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 0.0.0.0
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{6C424726-EE90-4585-AC25-0F156C2DF
27F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\LogieST>
 
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#2 ·
Welcome to TSF,

Not a good output here.
Autoconfiguration IPv4 Address. . : 169.254.45.227(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 0.0.0.0
NetBIOS over Tcpip. . . . . . . . : Enabled
What type of AV or Security Software do you have?

======================
Please reset both TCP/IP and Winsock:
Click on Start=> All Programs => Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

Reset IPv4 TCP/IP stack to installation defaults. netsh int ipv4 reset reset.log press enter
Reset IPv6 TCP/IP stack to installation defaults. netsh int ipv6 reset reset.log press enter
Reset WINSOCK entries to installation defaults: netsh winsock reset catalog press enter

Restart the computer after.
 
#4 ·
Updated ipconfig after resets.

Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : LogieST-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VIA Rhine II Compatible Fast Ethernet Ad
pter
Physical Address. . . . . . . . . : 00-E0-4D-49-4E-4A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IPv4 Address. . : 169.254.45.227(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 0.0.0.0
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{6C424726-EE90-4585-AC25-0F156C2D
27F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\system32>
 
#5 ·
#8 ·
Thanks for your patience 2xg :grin:

I did download from another PC via USB but still fails. Think an issue maybe that I cannot uninstall AVG free, tried some of the uninstallers out there but no dice.

I was thinking of a clean install but it's an OEM Vista licence I have and if there was a system recovery disk I fear it is long lost.

What are the chances of a newer router solving the issue? I'm not convinced as the PC was running for a good couple of years. This problem has manifested itself over the last 6 months or so.

Any tips on getting shot of AVG free, or indeed any other ideas?

Sorry to be a pain.

S
 
#9 ·
I think the issue is in your O/S not the router.

There are a lot more troubleshooting that we can do. Also, see if you can borrow someone's Vista discs, we might have to do a Repair.

Verify that all your Network Services are Started.
Click on Start, type services.msc then press enter.

• COM+ Event System (for WZC issues)
• Computer Browser
• DHCP Client
• DNS Client
• Network Connections
• Network Location Awareness
• Remote Procedure Call (RPC)
• Server
• TCP/IP Netbios helper
• Wireless Zero Configuration ( XP wireless configurations only)
• WLAN AutoConfig ( Vista wireless configurations only)
• Workstation

Please run chkdsk.
 
#13 ·
All of these Network Services need to be Started.

Click on Start, type services.msc then press enter.

• COM+ Event System (for WZC issues)
• Computer Browser
• DHCP Client
• DNS Client
• Network Connections
• Network Location Awareness
• Remote Procedure Call (RPC)
• Server
• TCP/IP Netbios helper
• Wireless Zero Configuration ( XP wireless configurations only)
• WLAN AutoConfig ( Vista wireless configurations only)
• Workstation
 
#18 ·
Hi 2xg!

Think I have tried that uninstaller but I'll give it another go (late back from work last night so didn't get a chance to progress).

On the Vista discs found a download from digiex for a Vista repair disc. Would you advise using that if and when the time comes?

Thanks

S
 
#21 ·
Still no dice on SP2.

ipconfig /all as follows

C:\Users\SysAdmin>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : LogieST-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{6C424726-EE90-4585-AC25-0F156C2DF
27F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\SysAdmin>
 
#22 ·
Sorry, lets try that again with network device enabled!



C:\Users\SysAdmin>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : LogieST-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VIA Rhine II Compatible Fast Ethernet Ada
pter
Physical Address. . . . . . . . . : 00-E0-4D-49-4E-4A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IPv4 Address. . : 169.254.45.227(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 0.0.0.0
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{6C424726-EE90-4585-AC25-0F156C2DF
27F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\SysAdmin>
 
#24 ·
Done the resets and reboot. Still no joy


Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.

C:\Users\SysAdmin>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : LogieST-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : VIA Rhine II Compatible Fast Ethernet Ada
pter
Physical Address. . . . . . . . . : 00-E0-4D-49-4E-4A
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Autoconfiguration IPv4 Address. . : 169.254.45.227(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . : 0.0.0.0
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : isatap.{6C424726-EE90-4585-AC25-0F156C2DF
27F}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\SysAdmin>
 
#25 ·
Alright, back to my previous suggestion, you will need to do an O/S Repair, borrow Vista discs from any of your friends, perhaps you may try the factory install if you have the backup discs for this or contact the manufacturer of your computer to assist you.
 
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