Go Back   Tech Support Forum > Networking Forum > Modems/Cable/DSL/Satellite

[SOLVED] Wired Connection Problem

This is a discussion on [SOLVED] Wired Connection Problem within the Modems/Cable/DSL/Satellite forums, part of the Tech Support Forum category. Hi I'm new and hope you guys can help me. I'm a college student and I've been having problems with


Reply
 
Thread Tools Search this Thread
Old 04-06-2012, 11:37 AM   #1
Registered Member
 
Join Date: Apr 2012
Posts: 8
OS: win7



Hi I'm new and hope you guys can help me.
I'm a college student and I've been having problems with my wired connection. Some of the games I play that require me to go online don't work. Yet when I use wireless it does.
I know the problem lies with my computer because most of my friends play the same game, even my roommate is playing it fine. I've already updated my drivers and disabled firewalls to check if that would fix the problem but no.
Can anyone help me with this problem?
Thank you in advance.

__________________
neolg is offline   Reply With Quote
Old 04-06-2012, 11:39 AM   #2
Administrator

Team Manager
- Networking
- Microsoft Support
- Hardware
 
Old Rich's Avatar
 
Join Date: May 2007
Location: Houston, Texas
Posts: 46,634
OS: XP, Win 7



and welcome to the Forum

Lets take a peek at your network environment:

First:

Power Cycle everything . . Turn off the Modem, router and all pc's . . turn on the Modem and wait a few minutes for the lights to stabilize . . then turn on the router, then one pc at a time. See if you connect to the internet.

Then: with the pc connected to the router, Click on Start . . Run . . type CMD

At the > prompt type type the following command: IPCONFIG /ALL

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

Right click in the command window and choose Select All, then hit Enter. Come back here and Paste the results in a message.

If you are on a machine with no network connection, use a floppy, USB drive, or a CD-R disk to transfer a text file with the information to allow pasting it here.

Old Rich is offline   Reply With Quote
Old 04-06-2012, 11:46 AM   #3
Registered Member
 
Join Date: Apr 2012
Posts: 8
OS: win7



Wow, thanks for the quick reply. Here you go.


Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Terrence>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Terrence-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : armstrong.edu

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : armstrong.edu
Description . . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiFi Adapter
Physical Address. . . . . . . . . : 70-F1-A1-15-D4-E4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5593:4819:d2d7:e145%13(Preferred)
IPv4 Address. . . . . . . . . . . : 130.254.104.134(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Lease Obtained. . . . . . . . . . : Friday, April 06, 2012 12:11:00 PM
Lease Expires . . . . . . . . . . : Friday, April 06, 2012 3:14:25 PM
Default Gateway . . . . . . . . . : 130.254.104.1
DHCP Server . . . . . . . . . . . : 130.254.144.82
DHCPv6 IAID . . . . . . . . . . . : 326168993
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-48-44-F6-00-26-2D-BD-4A-45

DNS Servers . . . . . . . . . . . : 130.254.4.1
130.254.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : armstrong.edu
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-26-2D-BD-4A-45
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 130.254.69.255(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.252.0
Lease Obtained. . . . . . . . . . : Friday, April 06, 2012 1:39:05 PM
Lease Expires . . . . . . . . . . : Friday, April 06, 2012 9:39:05 PM
Default Gateway . . . . . . . . . : 130.254.68.1
DHCP Server . . . . . . . . . . . : 130.254.4.1
DNS Servers . . . . . . . . . . . : 130.254.4.1
130.254.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.armstrong.edu:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : armstrong.edu
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Connection-specific DNS Suffix . : armstrong.edu
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:82fe:45ff::82fe:45ff(Preferred)
IPv6 Address. . . . . . . . . . . : 2002:82fe:6886::82fe:6886(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 130.254.4.1
130.254.4.4
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:828:3d65:7d01:ba00(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::828:3d65:7d01:ba00%15(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled
__________________
neolg is offline   Reply With Quote
Old 04-06-2012, 11:56 AM   #4
Administrator

Team Manager
- Networking
- Microsoft Support
- Hardware
 
Old Rich's Avatar
 
Join Date: May 2007
Location: Houston, Texas
Posts: 46,634
OS: XP, Win 7



Both cards appear to have an ip address . . disable the wireless connedtion for now and Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 130.254.68.1

PING 74.125.45.100

PING yahoo.com


Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.
Old Rich is offline   Reply With Quote
Old 04-06-2012, 12:27 PM   #5
Registered Member
 
Join Date: Apr 2012
Posts: 8
OS: win7



Here's what you asked for.

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Terrence>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Terrence-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : armstrong.edu

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : armstrong.edu
Description . . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiFi Adapter
Physical Address. . . . . . . . . : 70-F1-A1-15-D4-E4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5593:4819:d2d7:e145%13(Preferred)
IPv4 Address. . . . . . . . . . . : 130.254.104.134(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Lease Obtained. . . . . . . . . . : Friday, April 06, 2012 12:11:00 PM
Lease Expires . . . . . . . . . . : Friday, April 06, 2012 3:14:25 PM
Default Gateway . . . . . . . . . : 130.254.104.1
DHCP Server . . . . . . . . . . . : 130.254.144.82
DHCPv6 IAID . . . . . . . . . . . : 326168993
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-48-44-F6-00-26-2D-BD-4A-45

DNS Servers . . . . . . . . . . . : 130.254.4.1
130.254.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : armstrong.edu
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-26-2D-BD-4A-45
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 130.254.69.255(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.252.0
Lease Obtained. . . . . . . . . . : Friday, April 06, 2012 1:39:05 PM
Lease Expires . . . . . . . . . . : Friday, April 06, 2012 9:39:05 PM
Default Gateway . . . . . . . . . : 130.254.68.1
DHCP Server . . . . . . . . . . . : 130.254.4.1
DNS Servers . . . . . . . . . . . : 130.254.4.1
130.254.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.armstrong.edu:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : armstrong.edu
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Connection-specific DNS Suffix . : armstrong.edu
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:82fe:45ff::82fe:45ff(Preferred)
IPv6 Address. . . . . . . . . . . : 2002:82fe:6886::82fe:6886(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 130.254.4.1
130.254.4.4
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:828:3d65:7d01:ba00(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::828:3d65:7d01:ba00%15(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Terrence>^A
__________________
neolg is offline   Reply With Quote
Old 04-06-2012, 02:07 PM   #6
Administrator

Team Manager
- Networking
- Microsoft Support
- Hardware
 
Old Rich's Avatar
 
Join Date: May 2007
Location: Houston, Texas
Posts: 46,634
OS: XP, Win 7



This is what I asked for:

Quote:
Originally Posted by Old Rich View Post
Both cards appear to have an ip address . . disable the wireless connedtion for now and Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 130.254.68.1

PING 74.125.45.100

PING yahoo.com


Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.
Old Rich is offline   Reply With Quote
Old 04-06-2012, 04:30 PM   #7
Registered Member
 
Join Date: Apr 2012
Posts: 8
OS: win7



Wow, sorry. It didn't copy and I sent the first one again here you go.

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Terrence>PING 130.254.68.1

Pinging 130.254.68.1 with 32 bytes of data:
Reply from 130.254.68.1: bytes=32 time<1ms TTL=255
Reply from 130.254.68.1: bytes=32 time<1ms TTL=255
Reply from 130.254.68.1: bytes=32 time<1ms TTL=255
Reply from 130.254.68.1: bytes=32 time<1ms TTL=255

Ping statistics for 130.254.68.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Users\Terrence>
C:\Users\Terrence>PING 74.125.45.100

Pinging 74.125.45.100 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 74.125.45.100:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\Terrence>
C:\Users\Terrence>PING yahoo.com

Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 209.191.122.70:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\Terrence>

Thanks for help.
__________________
neolg is offline   Reply With Quote
Old 04-06-2012, 05:11 PM   #8
Administrator

Team Manager
- Networking
- Microsoft Support
- Hardware
 
Old Rich's Avatar
 
Join Date: May 2007
Location: Houston, Texas
Posts: 46,634
OS: XP, Win 7



I think your best bet is to talk to your school IT group . . they may have some restrictions in place
Old Rich is offline   Reply With Quote
Old 04-06-2012, 06:31 PM   #9
Registered Member
 
Join Date: Apr 2012
Posts: 8
OS: win7



Do you see a problem from this data so that I can tell them?
And also this isn't happening to any of my other friends can this be just for my computer that they're restricting.
__________________
neolg is offline   Reply With Quote
Old 04-06-2012, 06:40 PM   #10
Administrator

Team Manager
- Networking
- Microsoft Support
- Hardware
 
Old Rich's Avatar
 
Join Date: May 2007
Location: Houston, Texas
Posts: 46,634
OS: XP, Win 7



This should tell them what they need to know

Quote:
Pinging 74.125.45.100 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 74.125.45.100:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\Terrence>
C:\Users\Terrence>PING yahoo.com

Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Old Rich is offline   Reply With Quote
Old 04-06-2012, 07:31 PM   #11
Registered Member
 
Join Date: Apr 2012
Posts: 8
OS: win7



K, Thx for all your help.
Very helpful.
__________________
neolg is offline   Reply With Quote
Old 04-07-2012, 07:08 AM   #12
Administrator

Team Manager
- Networking
- Microsoft Support
- Hardware
 
Old Rich's Avatar
 
Join Date: May 2007
Location: Houston, Texas
Posts: 46,634
OS: XP, Win 7



Let us know what they come up with
Old Rich is offline   Reply With Quote
Old 04-08-2012, 09:42 PM   #13
Registered Member
 
Join Date: Apr 2012
Posts: 8
OS: win7



K, I'm going over there tomorrow I'll keep you posted.
__________________
neolg is offline   Reply With Quote
Old 04-17-2012, 12:23 PM   #14
Registered Member
 
Join Date: Apr 2012
Posts: 8
OS: win7



The game started to work again on wired. O.o
I haven't done anything different, so I think it might be the few times that my windows has updated. Just wanted to let you know since you helped from the start.
__________________
neolg is offline   Reply With Quote
Old 04-17-2012, 12:31 PM   #15
Administrator

Team Manager
- Networking
- Microsoft Support
- Hardware
 
Old Rich's Avatar
 
Join Date: May 2007
Location: Houston, Texas
Posts: 46,634
OS: XP, Win 7



Glad it is working now . .

Old Rich is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
Port forwarding, a very strange problem
I have a very tricky problem when it comes to opening ports, I will write a short explanation of the weird things that i have figured out so far. No ports seem to open up when they are supposed to be open according to the routers GUI. When i use "port checker"-websites, they even say that port...
traedis Protocols and Routing 23 04-11-2014 10:18 AM
PC Problem in Gamming
Recently i buy aq DVD ROM Samsung (TTSTCorp CDDVDW SH-222AB) SATA: i put it in my PC: OS: Windows 7 MoBo: Biostart Group GF8100 M2+SE Processor: AMD Sempron (tm) LE-1250 Video Card : Integrated Video Card (NVIDIA Geforce 8100/ nForce 720a) 512 MAX. PSU: Techwill Model P4-500W and the...
kArBy001 PC Gaming Support 13 04-11-2012 10:42 AM
MTD carb. problem
I just pulled my carb and flushed it with wd 40 and reassembled everything and tried to start engine, but the only time it will run is when i put about a tablespoon of gasoline in the sparkplug hole, when that burns up it stops, no amount of priming helps, it is a 650 series, I take that to be 6.5...
stan1 Small Engines 1 04-06-2012 08:01 PM
Need to print wireless and wired at same time
Hi, I have a Lexmark C543dn color laser printer at home. There are three computers in my house: a) my wife's company ThinkPad laptop which runs Windows 7 32 bit. b) my HP HDx 16 laptop computer running Windows 7 Ultimate. c) my company Dell Latitude E620 running Windows XP Professional SP 3. I...
woodyhales Networking Support 5 04-06-2012 01:55 PM
Smart TV wired connection through win7 bridge?
I have a win7 system next to a smart TV. The win7 is connected to my network through wireless. A second port on the win7 is free. I'd like to connect the smart TV using network cable to the free port, and set up a bridge so that it connects to the home network. I tried using ICS. It workes...
dbbd Networking Support 1 04-06-2012 07:55 AM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2


All times are GMT -7. The time now is 04:16 AM.


Copyright 2001 - 2014, Tech Support Forum

Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts