[SOLVED] Wired Connection Problem

[neolg]

Hi I'm new and hope you guys can help me.
I'm a college student and I've been having problems with my wired connection. Some of the games I play that require me to go online don't work. Yet when I use wireless it does.
I know the problem lies with my computer because most of my friends play the same game, even my roommate is playing it fine. I've already updated my drivers and disabled firewalls to check if that would fix the problem but no.
Can anyone help me with this problem?
Thank you in advance.

[Old Rich]

and welcome to the Forum

Lets take a peek at your network environment:

First:

Power Cycle everything . . Turn off the Modem, router and all pc's . . turn on the Modem and wait a few minutes for the lights to stabilize . . then turn on the router, then one pc at a time. See if you connect to the internet.

Then: with the pc connected to the router, Click on Start . . Run . . type CMD

At the > prompt type type the following command: IPCONFIG /ALL

Note that there is a space before the /ALL, but there is NOT a space after the / in the following command.

Right click in the command window and choose Select All, then hit Enter. Come back here and Paste the results in a message.

If you are on a machine with no network connection, use a floppy, USB drive, or a CD-R disk to transfer a text file with the information to allow pasting it here.

[neolg]

Wow, thanks for the quick reply. Here you go.


Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Terrence>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Terrence-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : armstrong.edu

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : armstrong.edu
Description . . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiFi Adapter
Physical Address. . . . . . . . . : 70-F1-A1-15-D4-E4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5593:4819:d2d7:e145%13(Preferred)
IPv4 Address. . . . . . . . . . . : 130.254.104.134(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Lease Obtained. . . . . . . . . . : Friday, April 06, 2012 12:11:00 PM
Lease Expires . . . . . . . . . . : Friday, April 06, 2012 3:14:25 PM
Default Gateway . . . . . . . . . : 130.254.104.1
DHCP Server . . . . . . . . . . . : 130.254.144.82
DHCPv6 IAID . . . . . . . . . . . : 326168993
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-48-44-F6-00-26-2D-BD-4A-45

DNS Servers . . . . . . . . . . . : 130.254.4.1
130.254.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : armstrong.edu
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-26-2D-BD-4A-45
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 130.254.69.255(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.252.0
Lease Obtained. . . . . . . . . . : Friday, April 06, 2012 1:39:05 PM
Lease Expires . . . . . . . . . . : Friday, April 06, 2012 9:39:05 PM
Default Gateway . . . . . . . . . : 130.254.68.1
DHCP Server . . . . . . . . . . . : 130.254.4.1
DNS Servers . . . . . . . . . . . : 130.254.4.1
130.254.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.armstrong.edu:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : armstrong.edu
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Connection-specific DNS Suffix . : armstrong.edu
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:82fe:45ff::82fe:45ff(Preferred)
IPv6 Address. . . . . . . . . . . : 2002:82fe:6886::82fe:6886(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 130.254.4.1
130.254.4.4
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:828:3d65:7d01:ba00(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::828:3d65:7d01:ba00%15(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

[Old Rich]

Both cards appear to have an ip address . . disable the wireless connedtion for now and Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 130.254.68.1

PING 74.125.45.100

PING yahoo.com

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

[neolg]

Here's what you asked for.

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Terrence>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Terrence-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : armstrong.edu

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : armstrong.edu
Description . . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiFi Adapter
Physical Address. . . . . . . . . : 70-F1-A1-15-D4-E4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5593:4819:d2d7:e145%13(Preferred)
IPv4 Address. . . . . . . . . . . : 130.254.104.134(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.248.0
Lease Obtained. . . . . . . . . . : Friday, April 06, 2012 12:11:00 PM
Lease Expires . . . . . . . . . . : Friday, April 06, 2012 3:14:25 PM
Default Gateway . . . . . . . . . : 130.254.104.1
DHCP Server . . . . . . . . . . . : 130.254.144.82
DHCPv6 IAID . . . . . . . . . . . : 326168993
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-13-48-44-F6-00-26-2D-BD-4A-45

DNS Servers . . . . . . . . . . . : 130.254.4.1
130.254.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : armstrong.edu
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 00-26-2D-BD-4A-45
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv4 Address. . . . . . . . . . . : 130.254.69.255(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.252.0
Lease Obtained. . . . . . . . . . : Friday, April 06, 2012 1:39:05 PM
Lease Expires . . . . . . . . . . : Friday, April 06, 2012 9:39:05 PM
Default Gateway . . . . . . . . . : 130.254.68.1
DHCP Server . . . . . . . . . . . : 130.254.4.1
DNS Servers . . . . . . . . . . . : 130.254.4.1
130.254.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.armstrong.edu:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : armstrong.edu
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter 6TO4 Adapter:

Connection-specific DNS Suffix . : armstrong.edu
Description . . . . . . . . . . . : Microsoft 6to4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2002:82fe:45ff::82fe:45ff(Preferred)
IPv6 Address. . . . . . . . . . . : 2002:82fe:6886::82fe:6886(Preferred)
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : 130.254.4.1
130.254.4.4
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:828:3d65:7d01:ba00(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::828:3d65:7d01:ba00%15(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Users\Terrence>^A

[Old Rich]

This is what I asked for:

Originally Posted by Old Rich

Both cards appear to have an ip address . . disable the wireless connedtion for now and Hold the Windows key and press R, then type CMD (COMMAND for W98/WME) to open a command prompt:

Type the following commands on separate lines, following each one with the Enter key:

PING 130.254.68.1

PING 74.125.45.100

PING yahoo.com

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

[neolg]

Wow, sorry. It didn't copy and I sent the first one again here you go.

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Terrence>PING 130.254.68.1

Pinging 130.254.68.1 with 32 bytes of data:
Reply from 130.254.68.1: bytes=32 time<1ms TTL=255
Reply from 130.254.68.1: bytes=32 time<1ms TTL=255
Reply from 130.254.68.1: bytes=32 time<1ms TTL=255
Reply from 130.254.68.1: bytes=32 time<1ms TTL=255

Ping statistics for 130.254.68.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Users\Terrence>
C:\Users\Terrence>PING 74.125.45.100

Pinging 74.125.45.100 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 74.125.45.100:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\Terrence>
C:\Users\Terrence>PING yahoo.com

Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 209.191.122.70:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\Terrence>

Thanks for help.

[Old Rich]

I think your best bet is to talk to your school IT group . . they may have some restrictions in place

[neolg]

Do you see a problem from this data so that I can tell them?
And also this isn't happening to any of my other friends can this be just for my computer that they're restricting.

[Old Rich]

This should tell them what they need to know

Pinging 74.125.45.100 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 74.125.45.100:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Users\Terrence>
C:\Users\Terrence>PING yahoo.com

Pinging yahoo.com [209.191.122.70] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.

Request timed out.

[neolg]

K, Thx for all your help.
Very helpful.

[Old Rich]

Let us know what they come up with

[neolg]

K, I'm going over there tomorrow I'll keep you posted.

[neolg]

The game started to work again on wired. O.o
I haven't done anything different, so I think it might be the few times that my windows has updated. Just wanted to let you know since you helped from the start.

[Old Rich]

Glad it is working now . .