Hi, I have been having trouble with my internet connection for some time now. When I come home from work, and sit down to play some games the internet is so bad I can't enjoy any kind of online gaming.
Recently I found that if I unplug and reset the router it fixes the problem. But, Over time the problem re-occurs everyday.
During slow periods I can see speeds as low as 2mbs or even lower than that at times. I am paying for 35mbs and can only get that after a hard reset of the modem/router combo.
I suspect it may be throttling or a bad gateway, We don't pay for cable or sattellite so my wife streams all day long, Non-stop with multiple devices for a majority of the day.
Any advice would be appreciated and thanks in advance for taking the time to help.
This (ipconfig /all) Result is during optimal performance after the reset. If it would help isolate the issue by doing this in terrible performance mode I can do so just let me know.
Wired
TWC (Spectrum)
Cable
Arris tg1672g
Windows 10
Windows Defender
Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.
C:\Users\Justin>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : DESKTOP-EA5MDOG
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Ethernet Connection (2) I219-V
Physical Address. . . . . . . . . : D0-50-99-8E-C4-53
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2605:a000:634d:5200:7d32:868:b8f:1dfb(Preferred)
Temporary IPv6 Address. . . . . . : 2605:a000:634d:5200:81b1:e54a:cbe8:a052(Preferred)
Link-local IPv6 Address . . . . . : fe80::7d32:868:b8f:1dfb%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, March 13, 2017 9:05:21 AM
Lease Expires . . . . . . . . . . : Monday, March 13, 2017 10:05:50 AM
Default Gateway . . . . . . . . . : fe80::beca:b5ff:fe80:2847%9
192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 63983769
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-50-B9-C1-D0-50-99-8E-C4-53
DNS Servers . . . . . . . . . . . : 209.18.47.61
209.18.47.62
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{7DB7104A-78C7-4997-8B1A-1CA947595341}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 10:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:d8:1b4c:3f57:fffd(Preferred)
Link-local IPv6 Address . . . . . : fe80::d8:1b4c:3f57:fffd%4(Preferred)
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 67108864
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-50-B9-C1-D0-50-99-8E-C4-53
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Users\Justin>
Recently I found that if I unplug and reset the router it fixes the problem. But, Over time the problem re-occurs everyday.
During slow periods I can see speeds as low as 2mbs or even lower than that at times. I am paying for 35mbs and can only get that after a hard reset of the modem/router combo.
I suspect it may be throttling or a bad gateway, We don't pay for cable or sattellite so my wife streams all day long, Non-stop with multiple devices for a majority of the day.
Any advice would be appreciated and thanks in advance for taking the time to help.
This (ipconfig /all) Result is during optimal performance after the reset. If it would help isolate the issue by doing this in terrible performance mode I can do so just let me know.
Wired
TWC (Spectrum)
Cable
Arris tg1672g
Windows 10
Windows Defender
Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.
C:\Users\Justin>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : DESKTOP-EA5MDOG
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Ethernet adapter Ethernet:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel(R) Ethernet Connection (2) I219-V
Physical Address. . . . . . . . . : D0-50-99-8E-C4-53
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2605:a000:634d:5200:7d32:868:b8f:1dfb(Preferred)
Temporary IPv6 Address. . . . . . : 2605:a000:634d:5200:81b1:e54a:cbe8:a052(Preferred)
Link-local IPv6 Address . . . . . : fe80::7d32:868:b8f:1dfb%9(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Monday, March 13, 2017 9:05:21 AM
Lease Expires . . . . . . . . . . : Monday, March 13, 2017 10:05:50 AM
Default Gateway . . . . . . . . . : fe80::beca:b5ff:fe80:2847%9
192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 63983769
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-50-B9-C1-D0-50-99-8E-C4-53
DNS Servers . . . . . . . . . . . : 209.18.47.61
209.18.47.62
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.{7DB7104A-78C7-4997-8B1A-1CA947595341}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 10:
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6abd:d8:1b4c:3f57:fffd(Preferred)
Link-local IPv6 Address . . . . . : fe80::d8:1b4c:3f57:fffd%4(Preferred)
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 67108864
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1E-50-B9-C1-D0-50-99-8E-C4-53
NetBIOS over Tcpip. . . . . . . . : Disabled
C:\Users\Justin>