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Help! My Firefox won't open!

This is a discussion on Help! My Firefox won't open! within the Mozilla/Firefox Browsers forums, part of the Tech Support Forum category. I have connection to the internet (I know this because I'm able to sign into MSN and chat with others),


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Old 11-15-2011, 10:26 PM   #1
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Join Date: Nov 2011
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OS: Windows Vista



I have connection to the internet (I know this because I'm able to sign into MSN and chat with others), but my firefox browser won't even open when I click on it. My IE browser, on the other hand, is able to pop up but is unable to connect to any websites.

I've tried restoring my laptop to a previous state, as well as scanned my laptop with malwarebytes and spybot and deleted all possible malicious cookies. But this has not helped :(

By the way, my OS is Windows Vista.

Any suggestions or tips please?

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Old 11-16-2011, 05:07 AM   #2
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I think you should uninstall Mozilla and then reinstall it. I hope it will work.
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