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Old 11-20-2011, 07:49 AM   #1
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OS: Windows 7 Home Premium


Cannot system restore or Update MalwareBytes

Hello.

My computer has acted really weird lately. Ever since I was on youtube, my computer was attacked by viruses. Avira "Supposedly" removed them, but after this, Firefox would show up saying that it cannot display the page despite IE working. I made sure im not working offline because it tends to activate on my computer periodically.

I restarted my computer and now it won't even open Firefox. I downloaded Trojan Remover and Malwarebytes. I then ran a scan with Avira and it found one item which it move to quarantine. Then I ran a scan with Trojan remover and it found nothing. When I clicked on Malware bytes it asked to update because it's 80 days out of date. When I click update it says...

Quote:
An error has occured. Please Report this error code to our support team.

PROGRAM_ERROR_UPDATING (11004, 0, No address found)

The requested name is valid, but no data of the requested type was found.
So then I try to run a search on it, and around File 230 it quits scanning and displays the same message from above.

THEN I tried to system restore to 3 days ago, but it seemed to take awhile restoring. When I turned back on it said it had a problem restoring so files were unaffected. I changed it to 4 weeks ago, and the same message pops up and nothing has happened. I've ran another search with Avira and still it finds nothing.

I tried to switch to Google Chrome even and everytime I run the installer it says it has stopped working (Even though it still downloads for some reason) But then it acts just like Firefox when I open the browser, where it can't display any pages. Right now im on IE, and for the most part it seems unaffected. What could be going on with my computer?? I feel like there is something lurking on my computer that the antivirus isn't picking up on.

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Old 11-22-2011, 04:06 AM   #2
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Re: Cannot system restore or Update MalwareBytes

You will need to post on the malware removal forum as we aren't allowed to give malware advice on any of the other forums. Please post here: Virus/Trojan/Spyware Help

Before posting there, please read the first "sticky" post entitled NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help
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