My mom's Aser Aspire One running Windows 7 suddenly has now browsers. She had Google Chrome and now nothing. How would I get a browser back on her device?
The best way would be to restore to a point when you had Google Chrome or you could reinstall it, but run a quick scan with MBAM first Malwarebytes Anti-Malware - Download.com
Do you still have IE as in your post, you say you have no browsers (?)
Have you checked to see if it's just the shortcut that's been deleted and not the program? Click the Start button and type chrome in the search box. Does a Google Chrome entry appear?
IE is not there either, I checked to see if it was just the shortcuts. When I try to run Chrome this pops up, "Unable to find local data files, re install"
Run a sfc /scannow as an Adminstrator to see if that resolves the problem. If that doesn't do it then try the restore point which should, then run the MBAM quick scan.
She'll be able to download it from the provided link or doing a search by entering mbam in the browser search box once IE is restored, either by the sfc /scannow or by the restore point.
Let's not back door help with malware we don't even have a clue is there folks...why not just use IE to go and download Chrome Browser and install again. If you want to check for malware in the Virus/malware Forum they would prefer you not run any programs first and let them lead the way on that. https://www.google.com/chrome
Great why not mark this solved in the first post under "Thread Tools" in the first post.
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