Go Back   Tech Support Forum > Microsoft Support > Internet Browsers and Email > Other Browsers


issues on viewing livestreams in Chrome

This is a discussion on issues on viewing livestreams in Chrome within the Other Browsers forums, part of the Tech Support Forum category.


Reply
 
Thread Tools Search this Thread
Old 01-30-2016, 02:48 PM   #1
Registered Member
 
Join Date: Dec 2010
Location: Ajax, Ontario, Canada
Posts: 180
OS: Windows 10 Home



I've been experiencing issues when playing certain livestreams when using the Google Chrome web browser on my ASUS R500A laptop computer.

I got that computer back in July 2012 (and it was pre-loaded with Windows 7 Home Premium. It has since been upgraded to Windows 10 Home) and I didn't had any problems in general whatsoever.

However, When I tried to view the livestreams on my computer (i.e. Channels from Canada such TSN, CTV, Global, CP24, etc.), it gives me this message:

Quote:
"We’ve detected an incompatibility to your Chrome flash player.
For optimum viewing experience, please change your default settings as explained " here"
and enable Adobe Flash or use another supported browser."
I have the Ublock ad-blocking tool installed on my browser and I've tried disabling it - with no success. The Adobe Flash Player plugin was up-to-date along with the Google Chrome web browser.

I've also tried uninstalling and re-installing the Google Chrome browser, but with no success. So far, re-installing my laptop computer - just to fix this particular issue is currently not an option.

To summarize, even though that I have the up to date web browser and plugin, I always get that "incompatibility message". I've attached a message of that for illustration purposes.

I also have a similar case for my Acer Aspire desktop that I bought recently (June 2015) and it was able to play successfully and also to cast through the use of the ChromeCast add-on. In case of my laptop, I have to view in another web browser (i.e. Firefox) just to display the live stream!

I simply don't want the hassle of using one computer from one room and then cast into another room - just to watch live streams!

Have you folks have the same or very similar situation as mine and if so, how do you solve it?
Attached Thumbnails
Click image for larger version

Name:	Incompatibility display message.JPG
Views:	19
Size:	22.6 KB
ID:	270514  
simon726 is offline   Reply With Quote
Sponsored Links
Advertisement
 
Old 03-24-2016, 05:52 PM   #2
Registered Member
 
Join Date: Dec 2010
Location: Ajax, Ontario, Canada
Posts: 180
OS: Windows 10 Home



UPDATE:

Sorry that I didn't provide an update since I posted this problem, but I was able to get the livestream and other video stuff working - by resetting the Chrome Profile folder.

It involves these steps and I had witnessed from my own experience:

1) Un-installing Chrome
2) deleting the Current Chrome Profile folder in Windows
3) re-installing Chrome
4) Verifying that the livestream was working.

As a result of that, I have to rebuild my chrome profile from scratch. By saying that, I have to re-install my Chrome browser extensions, restoring the favorites/bookmarks from my Google account and other stuff.

The steps that I did - eliminated the need to re-install my operating system. I hope that these steps may be useful for anyone who had problems with their Chrome browser issues.


Sources:
How to Locate the Current Chrome Profile Folder
https://productforums.google.com/for...me/vE0K9wPvfYo
How to completely Uninstall & Re-Install Google Chrome - wintips.org - Windows Tips & How-tos
simon726 is offline   Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads
Thread Thread Starter Forum Replies Last Post
Chrome policy templates questions
Chrome Version : 25.0.1364.172 m Operating System : Windows 7 Hello all, I've two questions regarding Chrome policy templates: 1) I want to password protect Chrome extensions like "Public Fox" addon in Firefox. But since there's no extension of that sort in Chrome, I am only left with...
exus69 Other Browsers 2 04-09-2013 08:09 AM
[SOLVED] Chrome updating does not support Windows XP, SP3
Apologies first. I have placed this post on the Chrome Forum, but the activity does not give me any confidence of an answer. I do have confidence in the response and help level shown by TSF, so I hope you excuse me for tapping your brains. Here is my post :- ***** I have Windows XP, SP3 which is...
yabbadoo Other Browsers 9 01-29-2013 12:55 AM
Just done factory reset, Chrome seems to have installed but wont open/do anything.
Hi there! First post, so apologies for posting too much or too little information, but here goes! I'm on a Dell XPS 420 running Windows Vista, Service Pack 2. Using Internet Explorer for the time being. Here's the problem.. I've downloaded Google Chrome, it appears to be installed...
Uncumber Other Browsers 18 12-08-2012 04:37 PM
Google issues patches for 27 Chrome bugs
Google today patched 27 vulnerabilities in Chrome as it boosted the "stable" build of the browser to version 11 on Windows, Mac and Linux. The company paid out a record $16,500 (£9,900) in bounties to researchers who reported a majority of the bugs, beating the previous biggest payday by several...
Glaswegian Computer Security News 0 04-28-2011 08:39 AM
Helps needed to solve redirect issues on Google Chrome
Hi, I started to have the re-direct issues with search results on Firefox . I installed Google Chrome, and then remove Firefox. The re-direct issues remain on Google Chrome. I ran SuperAntiSpyware and MalwareByte, but the problems persist. I need helps please. DDS log attached. DDS...
kiewkm Resolved HJT Threads 16 01-28-2011 01:44 AM

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2


All times are GMT -7. The time now is 07:21 AM.


vBulletin Security provided by vBSecurity v2.2.2 (Pro) - vBulletin Mods & Addons Copyright © 2017 DragonByte Technologies Ltd.
Copyright 2001 - 2015, Tech Support Forum

Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts

 

Partially Powered By Products Found At Lampwrights.com