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Can't log in to a website

This is a discussion on Can't log in to a website within the Other Browsers forums, part of the Tech Support Forum category. So I'm having trouble logging into one particular website: I type in my username and password and click 'login' or


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Old 02-28-2012, 11:49 AM   #1
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So I'm having trouble logging into one particular website: I type in my username and password and click 'login' or whatever, and it just returns me to the homepage, not logged in. My details are definitely correct and it's only happening with this one site - everywhere else is fine.

I've tried the following things but all have resulted in the same problem:
  • using different browsers (currently using Chrome, tried IE, Safari, Firefox)
  • using different computers
  • resetting my password
  • typing my password deliberately wrong (if I do this it comes up with an error message - you know, 'username or password incorrect' or something)
  • creating a new account for the website
  • clearing cookies and emptying the cache
  • disabling my firewall

Any ideas?


Many thanks in advance.

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Old 03-01-2012, 03:56 PM   #2
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Please state the website. If you installed browsers with IE the original, then you probably copied certain defaults.This might prompt you in remembering where the problem lies. Also Add-ons might be causing the situation.

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Old 03-02-2012, 10:46 AM   #3
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Hi, the website is https://www.sunivolunteers.co.uk/.

Thanks.

edit: I tried disabling and then removing my add-ons; didn't work.
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Old 03-02-2012, 11:16 AM   #4
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Since it's a secure site, using IE9, put the site in your Trusted Sites.
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Old 03-04-2012, 09:40 AM   #5
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Thanks for your help, however that also didn't work.
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Old 03-04-2012, 11:54 AM   #6
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Try calling them at 028 9045 4806 and see if there's a problem with your account. Since they use certain info, it would also stop you from opening a new account.
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Old 03-06-2012, 08:09 AM   #7
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That's the website, and most likely not your browsers fault
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Old 09-04-2012, 05:46 AM   #8
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I'm having the same problem. I can't log in to one specific website, which I really need for my online job. Other users said they could log in using my account. But I can't. I've tried it with another computer but same results. I've tried resetting cache and cookies and all but still no good. :( I'm using windows 7
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Old 09-04-2012, 06:51 AM   #9
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Since you tried with two units and others can log in, see if they have different OSs or if it's an https site, put it in your Trusted Sites.
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Old 09-05-2012, 05:00 AM   #10
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i gues its not ur fault instead its the fault at the website's end. May be some problem in logging in and out
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Old 09-08-2012, 08:32 PM   #11
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Have you tried using a different browser? Instead of using IE, try Chrome or Firefox. If that works, then it's something unique to your install of IE, and could possibly have to do with either a setting or an add on.
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Old 09-09-2012, 07:35 AM   #12
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OP stated in Post#1 he tried other browsers. Since he hasn't responded in 7 months, the thread is now closed.

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