unable to uninstall kaspersky

[Coaster]

hi

i recently installed kaspersky antivirus personal pro (v. 5.0.18). the problem is that now i want to uninstall it but i can't...it won't appear on add/remove programs and the strangest thing is that when i try to uninstall it using "uninstall kaspersky.." (an icon on the group folder), the installshield wizard opens up but disappears when the progress bar is about 50%.

what should i do? i shouldn't just delete the folder should i?

any suggestion will be mostly appreciated...

:) []

Hmmm... I ve read some unfortunete and unpleasant experiences of others. Get a back up before starting the removal. I would strongly recommend an image of your C: drive. I wouldnt start doing anything untill i get a good trustworthy advice here.

There you go. Go here and get the removal tool for kaspersky AV. But as I said pls do a back up. if not an image at least a system restore point.

Good Luck let us know how it worked.

[Coaster]

tnks PurpleSky for answering

i managed to get kaspersky uninstalled by using the Windows Install Clean Up utility (http://download.microsoft.com/downlo...BD/msicuu2.exe)

fortunately, after removing kaspersky from the list provided with this utility, i then re-installed kaspersky and after rebooting i could finally uninstall it through add/remove

i'm sorry but i only found out about this some minutes after posting, otherwise i wouldn't have...

however, it can be valuable information for someone in trouble..either your solution or mine's...

tnks again []