Go Back   Tech Support Forum > Security Center > General Computer Security

Unable to UNInstall Adaware SE

This is a discussion on Unable to UNInstall Adaware SE within the General Computer Security forums, part of the Tech Support Forum category.


Closed Thread
 
Thread Tools Search this Thread
Old 01-26-2008, 10:32 PM   #1
Registered Member
 
Join Date: Oct 2007
Posts: 66
OS: XP



I am unable to UNInstall adaware SE since it has been giving error while retreiving updates.As I try to uninstall this program keep on getting error Unable to find install.log file.
I have tried the steps given on Lavasupport forum as follows but still unsuccessful

Click "Uninstall Ad-Aware" in the Lavasoft folder of your Start menu.
If you are unable to do that, open your control panel, click "Add/remove programs," and locate Ad-Aware SE.
Another method to uninstall is to locate and double-click the file "unwise.exe" (the .exe may not be shown). You should be able to find this file in C:\program files\lavasoft\Ad-Aware SE [Personal/Plus/Professional]\.
If the above alternatives do not work, or you get a message saying, "Can’t find Install.log," you will need to manually uninstall the software. To do this:

Click on "My Computer" and locate your Lavasoft Ad-Aware SE folder (C:\program files\lavasoft\ad-aware).
Run the file "unregaaw.exe".
Delete the entire Ad-Aware SE folder.
Delete your Lavasoft Ad-Aware SE link in your Start menu (if present).
Delete the Ad-Aware SE icon (s) from your desktop (if present).
Navigate to "C:\Documents and Settings\[User Name] \Application Data\Lavasoft" and delete the entire Lavasoft folder.
Empty your trash bin.
Reboot your computer.
Pls advise what to do?thanks

__________________
chairmanmd is offline  
Old 01-26-2008, 10:38 PM   #2
Certifiable Lazy Bum
 
sobeit's Avatar
 
Join Date: Nov 2007
Location: NEAR
Posts: 17,204
OS: win7pro/mint17


Send a message via Yahoo to sobeit

try reinstalling it then uninstall. as far as not getting updates, its no longer supported by lavasoft. You will need to replace it with adaware 2007.

__________________
the truth is a three edged sword - your truth, my truth and the real truth.
sobeit is offline  
Old 01-26-2008, 11:00 PM   #3
Registered Member
 
Join Date: Oct 2007
Posts: 66
OS: XP



tried that but same error as the setup tries to uninstall .Unable to locate Uninstall.log
__________________
chairmanmd is offline  
Old 01-27-2008, 01:17 AM   #4
Certifiable Lazy Bum
 
sobeit's Avatar
 
Join Date: Nov 2007
Location: NEAR
Posts: 17,204
OS: win7pro/mint17


Send a message via Yahoo to sobeit

Quote:
Click on "My Computer" and locate your Lavasoft Ad-Aware SE folder (C:\program files\lavasoft\ad-aware).
Run the file "unregaaw.exe".
Delete the entire Ad-Aware SE folder.
Delete your Lavasoft Ad-Aware SE link in your Start menu (if present).
Delete the Ad-Aware SE icon (s) from your desktop (if present).
Navigate to "C:\Documents and Settings\[User Name] \Application Data\Lavasoft" and delete the entire Lavasoft folder.
did you follow these steps from your first post?
__________________
the truth is a three edged sword - your truth, my truth and the real truth.
sobeit is offline  
Old 01-27-2008, 08:16 AM   #5
Registered Member
 
Join Date: Oct 2007
Posts: 66
OS: XP



yes I did but as I click on UNREGAAW.EXE nothing happens or nothing starts.This is the reason I didnot try deleting the entire folder kos I dnot want just to delete the folder but the program keeps running in the background.
Secondly, if I Navigate to "C:\Documents and Settings\[User Name] \Application Data there is no program with Lava software.

__________________
chairmanmd is offline  
Closed Thread

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is on
Smilies are on
[IMG] code is on
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Post a Question


» Site Navigation
 > FAQ
  > 10.0.0.2


All times are GMT -7. The time now is 05:35 PM.


Copyright 2001 - 2014, Tech Support Forum

Windows 7 - Windows XP - Windows Vista - Trojan Removal - Spyware Removal - Virus Removal - Networking - Security - Top Web Hosts