trojan horse generic 26

[Ditikal]

My computer has been infected by trojan horse generic 26. i have looked on the internet for a solution and found out that i ought to stop a number of processes. however, it seems that the virus is blocking my task manager - i cannot start it at all. could anyone help please? thanks

[Glaswegian]

Hi and welcome to TSF.

If you think you may be infected then please start here and follow the instructions.

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

Do not post your logs back in this thread - follow the guidance in the above link!

If you have problems with any of the steps, simply move on to the next one and make a note of the problem in your reply.

Please note that the Security Forum is always busy, so I would ask for your patience while waiting for a reply - it may take a few days.