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Symantec Endpoint Encryption

This is a discussion on Symantec Endpoint Encryption within the General Computer Security forums, part of the Tech Support Forum category. I have forgotten my user name and password, how can I get round this problem?


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Old 05-13-2011, 11:51 PM   #1
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I have forgotten my user name and password, how can I get round this problem?

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Old 05-14-2011, 04:34 AM   #2
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Sorry, due to forum rules we can't offer any advice on password-related problems or bypassing security measures. Contact Symantec support.

Contacting Support Resources
Quote:
Please have the following information ready when calling Symantec support
This will expedite your case entitlement process:
12-digit Support ID
Full Customer Name
Primary Case Contact Name/Phone/Email
Product and Version
Platform/OS Version
From Support Policies - Symantec Corp.
Quote:
If you already have a SymAccount login there is nothing further that you need to do. If you wish to create and activate a new SymAccount account please visit SymAccount - Create Account. If you have an account and wish to reset the password please visit SymAccount - Forgot Password
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