Hello. Unfortunately, there does not appear to be a decryptor tool for every type of ransomware.
The first thing to do is ensure the infection has been neutralized.
Please follow our pre-posting process outlined here:
NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum
After running through all
the steps, please post the requested logs in the Virus/Trojan/Spyware Help
forum, not here.
If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.
Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.
As specific malware issues are not addressed in this area, I will close this thread now.