Adaware SE

**Geekgirl** · 10-04-2006, 03:48 PM

Installed Adaware SE today, it keeps popping up that my definitions are 15 days old, go to check and it says there is none to install, is there a glitch in the last update that anyone knows about?

SpySentinel · 10-04-2006, 03:50 PM

I get the same thing. I also get that my definition files are corrupt, they say it is a glitch in the Authentication program

**Geekgirl** · 10-04-2006, 04:40 PM

I hate to give a computer back to a customer and have a program error on them

Thanks for replying

**fredmh** · 10-04-2006, 08:49 PM

I installed defs at 20 days old and closed the program.

Opened up and gave me the same 15 day message and none available.

tetonbob · 10-04-2006, 09:36 PM

http://www.lavasoftsupport.com/index.php?showtopic=3732

Sept19 updates are the latest:

http://www.lavasoftsupport.com/index.php?showforum=65

Just cancel that pop when it opens. Until they actually do update....

**Geekgirl** · 10-05-2006, 03:30 AM

Thanks Bob

adamferguson · 10-05-2006, 05:11 PM

Quote:

Originally Posted by Geekgirl

Installed Adaware SE today, it keeps popping up that my definitions are 15 days old, go to check and it says there is none to install, is there a glitch in the last update that anyone knows about?

i have had that happen alot lately. i just uninstalled it.

**wally246** · 10-06-2006, 06:16 PM

There was an update today!

tetonbob · 10-06-2006, 07:56 PM

Quote:

Originally Posted by adamferguson

i have had that happen alot lately. i just uninstalled it.

Adaware only updates their defs when it deems them necessary. Apparently, they were satisfied until today with their previous definitions, which were from 19Sept06.

No real reason to have uninstalled an excellent free program.

Quote:

Originally Posted by wally246

There was an update today!

Thanks!

adamferguson · 10-06-2006, 10:13 PM

i reinstalled it today and it found a update it works fine now

**Ariesjill** · 10-06-2006, 10:33 PM

I was getting same warning on both desktop & lappy, plus, when there ARE updates 2 defs database, U can sometimes now NOT access those using the "your defs are pathetic, wut up wit U?" warning. But if you x out the warning box and use the globe update icon on their interface, you get real deal info......BUT, CAN SOMETIMES NOT DOWNLOAD THE NEW DEFS FILE IMMEDIATELY AND NEED TO WAIT A WHILE.

So, I, for one....was only able to update both systems re Ad-Aware today. but this has happened before, and I don't think it's because something is corrupted...but U nevah know.

My take is their server is overloaded, and unlike say Spybot, their interface doesn't offer alternatives......except re Spybot, heads up; some of the alternative European sites try to download evil thingies....and only my new Trend Micro, actively running, picks those up immediately, presents their window listing and then you can PRECLUDE THEM. Also, 4 whatevah it's worth, since getting the Trend Micro....while I keep my other utilities up 2 date, I almost never run them.....because the former picks up more than anything I have ever tried or bought.

How confusing was this post? Hope not AT ALL

Jill!

chauffeur2 · 10-07-2006, 04:43 AM

As a matter of interest to all,

Lavasoft, the makers of Adaware SE, have said that they have been having major server problems,[ direct email to me from them], but all seems to be fixed now.
[as at Saturday 7 October 1500 hrs in Adelaide, South Australia].

You all might have to try a couple of times to get it to download, but the latest definitions are 6 October 2006, and I finally got them today.

Just thought that I'd pass this on.

**Geekgirl** · 10-07-2006, 10:32 AM

Yes, it does seem to be updating. I expected more phone calls from customers asking what was wrong with the program, thankfully they got it sorted in a timely manner

**Ariesjill** · 10-07-2006, 01:42 PM

Chauffer2/Dave:

Thanks so much for your email to Lavasoft! Always amazsing 2 have instincts confirmed and put an end to floundering!
Jill

Geekgirl:
I C there is THERAPIST component in being a techie, right? Amazing.
Huge gift to know we are not alone in these inevitable glitches.....forget getting clear. Whole world should work like this site, right?

Jill

BBF2530 · 10-07-2006, 11:07 PM

Hi Geekgirl, and everyone else. In the future, it is easy to solve this problem (not really a "problem", so much as an administrative fault). What happened is there have been no definition updates for 15 or 16 days, so the default warning period (I believe it is 15 days) is being tripped. That, combined with the server problem, was causing a deadly duo!

To take care of this in the future, if there is a long period before updates again, do one of the following:

1 - Open Ad-Aware
2 - Click on the icon at the top right that looks like a cog, or gear (fourth from right) to open the configuration window.
3 - Under "Definitions", uncheck "Prompt to update outdated definitions".
4 - Or if you do not want to disable the prompt, change the number of days listed in the window for "Consider definitions outdated after 15 days", to a higher number. I made mine 30.
5 - Click "Proceed" to save the new settings.
I hope this helps, and good luck.

**Geekgirl** · 10-08-2006, 09:04 AM

Great suggestion, I will keep this in mind.

tetonbob · 10-08-2006, 11:53 AM

Cheers, BBF2530!

Thanks.

BBF2530 · 10-08-2006, 12:07 PM

You're very welcome!