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Problem in Epson Stylus T10 Series

This is a discussion on Problem in Epson Stylus T10 Series within the Printer Support forums, part of the Tech Support Forum category. Please help.. I am about to print however when i click the print icon, a message appeared "General Error." "Delete

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Old 07-17-2011, 08:09 PM   #1
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Join Date: Jul 2011
Posts: 1
OS: win2010

Please help..
I am about to print however when i click the print icon, a message appeared "General Error." "Delete all print jobs and turn the printer off. Remove any foreign objects from inside the printer. After a few minutes, turn the printer back on."..
I followed the instruction twice but still the above message is still appearing. The printer in connected and its ready but no green check icon and its light is red. What should i do to fix it? My printer is "Epson Stylus T10 Series.. Thanks and God bless!
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Old 07-17-2011, 11:48 PM   #2
Visiting Expert | Microsoft Support Team
Join Date: Jul 2008
Location: Paisley, UK
Posts: 1,316
OS: Windows 7/8, OS X Lion

Hi cruzbinoya,

According to the manufacturers site the fault is either an incorrect installed cartridge or a paper stuck in the paperpath.

1. Turn off the device.
2. Check that there are no papers stuck in any of the covers.
3. Reinstall the ink cartridges.
4. Contact technical support line
With kind regards,
T. Ekeberg

Microsoft Certified Professional[/SIZE]
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