My HP Officejet 4315v all-in-one won't

Starbyfar · 01-30-2008, 11:04 AM

When in push the scan button it says NO SCAN OPTIONS how can I make it scan or how do I program my computer to have a scan option? I need it to work so I can scan a photos or letters to my computer so I can keep it in my for later pull up when needing it.

w:

Please help me

neinaz · 06-05-2009, 09:40 AM

Did you ever get this to work? I'm having the same problem, and I can't find an answer

HD_Monkey · 06-05-2009, 09:13 PM

Hello and welcome neinaz

When you installed the printer, was the usb cable unplugged? This is crucial. If you install the drivers/software with the cable plugged in often the printer will install, but the scanner won't. Try uninstalling and reinstalling printer software. I would download latest drivers from hp site and use them rather than the included disk.

**Riskyone101** · 06-10-2009, 05:43 AM

yes I agree with HD Monkey on this,

Go here for the driver and software for the printer:
http://h10025.www1.hp.com/ewfrf/wc/s...roduct=1138342