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My HP Officejet 4315v all-in-one won't

This is a discussion on My HP Officejet 4315v all-in-one won't within the Printer Support forums, part of the Tech Support Forum category. When in push the scan button it says NO SCAN OPTIONS how can I make it scan or how do


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Old 01-30-2008, 11:04 AM   #1
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When in push the scan button it says NO SCAN OPTIONS how can I make it scan or how do I program my computer to have a scan option? I need it to work so I can scan a photos or letters to my computer so I can keep it in my for later pull up when needing it.w: Please help me

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Old 06-05-2009, 09:40 AM   #2
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Did you ever get this to work? I'm having the same problem, and I can't find an answer

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Old 06-05-2009, 09:13 PM   #3
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Hello and welcome neinaz

When you installed the printer, was the usb cable unplugged? This is crucial. If you install the drivers/software with the cable plugged in often the printer will install, but the scanner won't. Try uninstalling and reinstalling printer software. I would download latest drivers from hp site and use them rather than the included disk.
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Old 06-10-2009, 05:43 AM   #4
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yes I agree with HD Monkey on this,

Go here for the driver and software for the printer:
http://h10025.www1.hp.com/ewfrf/wc/s...roduct=1138342
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