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Dell AIO 926 scanning

This is a discussion on Dell AIO 926 scanning within the Printer Support forums, part of the Tech Support Forum category. Hello, can anyone help with why my AIO scanner/printer won't scan. I press scan and it says it is downloading


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Old 05-11-2009, 04:31 AM   #1
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Hello, can anyone help with why my AIO scanner/printer won't scan. I press scan and it says it is downloading applications, and then says it has failed. The other way I try (there is a choice of a tick mark, an arrow or a green > button) it says it is 'requesting scan' but it never does anything. It has worked fine in the past. Do I just need to install the CD? Thanks!

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Old 06-09-2009, 11:08 AM   #2
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I had a similar problem until I began to initiate scans through the Dell All-in-one Center. Go to Start/Programs/Dell Printers/Dell Photo AIO Printer 926/Dell All-in-one Center and click on Scan Now. You'll be able to save the scan to a file, fax it or open it with Corel Photo Album.

Hope this helps....

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Old 06-10-2009, 04:45 AM   #3
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Hello and Welcome to TSF,

Printer driver:
http://support.dell.com/support/down...g=en&TabIndex=
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Old 06-16-2009, 11:41 PM   #4
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I just wanted to thank merlinct7 as that seems to have solved the problem! Very helpful of you! Any hints on scanning directly to a programme that will enable me to convert to a pdf? cheers I don't want to buy adobe writer...
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