I have recently purchased this printer, and it came the two free Canon cartridges.
As Canon cartridges are very expensive, I have purchased some compatibles with 24ml in them, from a reputable company.
When I put the cartridges in the printer the printer status is showing as empty cartridges, and yesterday it says the colour has run out, so the black that was showing as running low would not print (I understand that when the colour runs out you cannot print in black).
So I have two new 24ml cartridges, the black showing almost empty, and the colour showing empty.
Would anyone know why the printer is not recognising and telling me that the cartridges are full, any help will be gratefully appreciated.