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Cannon Pixma MX300 Won't Fax

This is a discussion on Cannon Pixma MX300 Won't Fax within the Printer Support forums, part of the Tech Support Forum category. I have a Cannon Pixma MX300 All-in-One printer. It prints, copies, and scans fine, but it won't fax. I've tried


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Old 03-15-2008, 10:06 AM   #1
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Posts: 31
OS: Windows XP Professional SP2



I have a Cannon Pixma MX300 All-in-One printer. It prints, copies, and scans fine, but it won't fax. I've tried to fax to 3 different places, each time it wouldn't work. A few times, it connected for 7 seconds or 32 seconds, then lost connection. The printed report said Incomplete Transmission and it suggested that I try faxing in black and white instead of color. So I tried that and it still didn't work, and this time it didn't give me suggestions. Other times it didn't even connect for a few seconds. I have Vonage, which is a VoIP. The printer is connected to my phone, which is connected to a VoIP adapter, which is connected to my router.

These are the settings for the fax:

Receive Mode: Telephone Priority Mode
Time: Correct Time/Date
Unit Telephone No.: Same as Home phone no.
Unit Name: Fax
TTI Position: Outside Image
Fax/Telephone No. Mark: Fax
Offhook Alarm: On
ECM TX: On
Pause Time: Nothing checked
Auto Redial: On
TX Start Speed: 33600 bps
TX Report: Print Error Only
Dial Tone Detect: Off
Auto Print RX: On
ECM RX: On
Fax Priority Mode: Default, Receive
DRPD Fax Ring Pat: Double Ring
Ring Count: 2 Times
Man/Auto Switch: Off
Remote RX: On
RX Img Reduction: On
RX Start Speed: 33600 bps
RX Speed: Don't Print

Pretty much all of these settings are default. Can someone please help me, I can't keep going to Kinkos.

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Old 03-22-2008, 03:18 PM   #2
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Old 03-28-2008, 05:36 AM   #3
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