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cannon MX870 printer

This is a discussion on cannon MX870 printer within the Printer Support forums, part of the Tech Support Forum category. Cannot get the printer to online status

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Old 01-03-2017, 09:20 PM   #1
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Cannot get the printer to online status
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Old 01-04-2017, 11:53 AM   #2
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Local printer or network printer? How is it connected? One PC or multiple PC's?

Assuming it's a single PC issue and the printer is locally connected, the first step would be to uninstall the Canon drivers/software using Add and Remove programs, delete the printer from Devices and Printers, reboot, and perform a fresh installation of the software/drivers following the manufacturers guidelines.

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