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Brother MFC-240-C, won't print Cyan no errors

This is a discussion on Brother MFC-240-C, won't print Cyan no errors within the Printer Support forums, part of the Tech Support Forum category. My Brother MFC-240C, has just stopped printing Cyan. I am recieving no errors, I have cleaned the printhead at least


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Old 02-29-2008, 05:08 PM   #1
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My Brother MFC-240C, has just stopped printing Cyan.
I am recieving no errors, I have cleaned the printhead at least 10 times, and I have changed the cyan ink cartridge with a new one, even though it felt like it was not empty.
Any Ideas?

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Old 03-01-2008, 11:14 AM   #2
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Are you using Brother ink?

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Old 03-02-2008, 05:44 PM   #3
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Thanks for the response.
I am NOT using brother ink. I was hoping this was not the problem.

I have changed all of the colors, but not the black so far. only the cyan is acting up.

jim
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Old 03-05-2008, 04:45 PM   #4
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I'm confused... Is is really that simple, I will need to use brother ink,
Do I need to clean something first?

thanks
jim
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Old 04-03-2009, 01:30 AM   #5
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I am having the same problem with a MPC215C. no cyan, am using non brother ink and have swapped 2 new cartridges and cleaned head countless times, still looking for a solution
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Old 04-03-2009, 04:02 PM   #6
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Heres what seemed to work for me:
1. I replaced the compatable cyan cartridge with a genuine brother. They are not the same. I have NOT changed the other colors, I am still running compatables.
2. I never turn the power off anymore. I believe this is the key, but I am not absolutely sure of this. However I have NOT had the problem since I did these 2 things.

I would appreciate knowing what you did to solve the problem, after you solve it.

Jim
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Old 04-07-2009, 04:21 PM   #7
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Leaving the printer unplugged prevents it from doing the maintenance cleaning and will clog the heads over long periods of time. And that is even worst when using non-brother inks since they make the cleaning process less effective.
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Old 05-18-2011, 08:15 AM   #8
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hi dear friend.
i have the same problem.
my cyan color failed from last day.
i charged cartridge and then few day the cyan color failed to print.
please help me.....
thanks a lot
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Old 05-31-2011, 10:46 PM   #9
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any person can helppppppppppppppppppppp???
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Old 06-01-2011, 03:44 PM   #10
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Hi mjdk,


I recommend creating a new post when you have a problem, to respect the original poster.


To answer your question, you can try to do cleanings by pressing the INK button and choosing test print, print quality.

You may have to do multiple cleanings to resolve this issue.
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Old 02-23-2012, 09:06 AM   #11
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Mistake

Had same problem when printer hadnt been used for long time. Problem was that ink had dried up in print head. Solved problem by taking an empty ink cartdridge and drilling a small hole high in the side and using a syringe filling 1/2 way with rubbing alcohol (available in any drugstore). Put some scotch tape over drilled hole. Inserted and removed cartridge about 10 times which triggers a cleaning cycke each time. Let it sit overnight and repeated cycle. Then tried test sheets and repeated a few times and started getting erratic print blocks eventually getting full blocks cleaning after each print. When print color started to fade it indicated all dried ink had dissolved at which point I inserted a new cyan cartridge and ran through a few print cycles and got full test print blocks on all colors. A bit of work for a day or two but it worked for me and might work for you. Good Luck.

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